Groupwork close up: a comparison of the group design process with and without a simple group editor
Groupwork close up: a comparison of the group design process with and without a simple group editor
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小组工作特写：使用和不使用简单小组编辑器的小组设计过程的比较
DOI：
10.1145/159764.159763
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发表时间：
1993
期刊：
影响因子：
--
通讯作者：
Mark R. Carter
中科院分区：
文献类型：
--
作者：
J. Olson;G. Olson;Marianne Storrosten;Mark R. Carter
一个简单的协作工具，一个名为ShredIt的共享文本编辑器，改变了设计师团队的工作方式，并使之变得更好。首先，由三名设计师组成的19个小组的设计质量高于使用传统白板、纸和铅笔工作的19个小组的设计。使用新工具的小组报告说，他们不太喜欢他们的工作流程，可能是因为他们不得不调整自己的工作风格，以适应新工具。从集思广益的文献和最近关于小组支持系统的工作中，我们预计设计质量更好的原因是受支持的小组产生了更多的想法。令我们惊讶的是，与ShredIt合作的团队产生的设计想法较少，但显然更好。该工具似乎帮助受支持的小组将更多的注意力集中在新兴设计中发布的核心问题上，在不太重要的主题上浪费更少的时间，并捕获他们在进行过程中所说的话。这表明，小型工作组可以利用他们对共享工作区的免费访问，而不需要在软件中嵌入协调员或工作流程。
A simple collaborative tool, a shared text editor called ShrEdit, changed the way groups of designers performed their work, and changed it for the better. First, the designs produced by the 19 groups of three designers were of higher quality than those of the 19 groups who worked with conventional whiteboard, paper and pencil. The groups with the new tool reported liking their work process a little less, probably because they had to adapt their work style to a new tool. We expected, from the brainstorming literature and recent work on Group Support Systems, that the reason the designs were of better quality was that the supported groups generated more ideas. To our surprise, the groups working with ShrEdit generated fewer design ideas, but apparently better ones. It appears that the tool helped the supported groups keep more focused on the core issued in the emerging design, to waste less time on less important topics, and to capture what was said as they went. This suggests that small workgroups can capitalize on the free access they have to a shared workspace, without requiring a facilitator or a work process embedded in the software.