POSITIVE EXPERIENCES OF ENCOUNTERS WITH HEALTHCARE AND SOCIAL INSURANCE PROFESSIONALS AMONG PEOPLE ON LONG-TERM SICK LEAVE
POSITIVE EXPERIENCES OF ENCOUNTERS WITH HEALTHCARE AND SOCIAL INSURANCE PROFESSIONALS AMONG PEOPLE ON LONG-TERM SICK LEAVE
复制标题
DOI：
10.2340/16501977-0259
复制
发表时间：
2008-11-01
影响因子：
3.5
通讯作者：
Alexanderson, Kristina
中科院分区：
文献类型：
--
作者：
Mussener, Ulrika;Festin, Karin;Alexanderson, Kristina
目的：分析长期病假人员与医疗保健和社会保险专业人员互动的积极体验的不同方面。方法：对瑞典10,042名长期病假登记人员进行随机人群问卷调查。分析了与专业人员的积极接触有关的声明。通过因素分析和Logistic回归分析，找出与性别、年龄、婚姻状况、出生国家、文化程度、兼职或全职病假、自评健康状况、过去一年的抑郁和病假原因相关的因素。结果：92%的受访者经历过积极的医疗保健接触，73%的受访者经历过积极的社会保险。医疗保健的平均评级较高。受访者对“尊重我”、“听我说”和“对我好”的回答最满意。互动的三个方面被确定：能力、个人注意力以及自信和信任。女性、在瑞典出生的人和自评健康状况良好的人的互动最积极。结论：大多数长期病假缺勤的受访者与医疗保健和社会保险有积极的互动。需要更多的研究来确定这种经历对重返工作岗位可能产生的影响，以及如何促进这种互动。
Objective: To analyse different aspects of positive experiences of people on long-term sick leave with regard to their interactions with healthcare and social insurance professionals.Methods: A random population-based questionnaire survey among 10,042 long-term sick-listed people in Sweden. Statements related to positive encounters with the professionals were analysed. Factor analysis and logistic regression was used to identify possible associations with gender, age, marital status, country of birth, level of education, part- or fulltime sickness absence, self-rated health, depression during the past year, and reasons for sick leave.Results: Ninety-two percent of respondents had experienced positive encounters with healthcare and 73% had experienced positive encounters with social insurance. The mean rating was higher for healthcare. The respondents agreed most with the items "treated me with respect", "listened to me", and "was nice to me". Three aspects of interactions were identified: competence, personal attention, and confidence and trust. Women, people born in Sweden, and individuals with good self-rated health experienced the interactions as most positive.Conclusion: The majority of the respondents on long-term sickness absence have had positive interactions with healthcare and social insurance. More research is required to determine the impact that such experiences might have on return to work, and how such interactions might be promoted.