Resilience in collaboration: technology as a resource for new patterns of action

Resilience in collaboration: technology as a resource for new patterns of action
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协作的韧性:技术作为新行动模式的资源

DOI:
10.1145/1460563.1460585
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发表时间:
2008
期刊:
Proceedings of the 2008 ACM conference on Computer supported cooperative work
影响因子:
--
通讯作者:
Bryan C. Semaan
Bryan C. Semaan
中科院分区:
--
文献类型:
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作者:
G. Mark;Bryan C. Semaan

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在CSCW中,很少或根本没有关注人们如何在发生重大环境破坏时使用技术来恢复合作。我们特别感兴趣的是研究合作中的弹性,即人们在长期中断的情况下继续与工作小组合作或社交的程度。我们对生活在两个国家的人们进行了一项实证研究,这两个国家的人们在工作和个人生活中都经历了战争的长期破坏。我们描述了技术如何在为人们提供替代资源来重建、修改和发展新的工作和社交惯例或行动模式方面发挥了重要作用。人们创造了技术和物质资源的新组合。我们讨论了在创建新例程时如何使用新资源导致更多地依赖虚拟工作,并在某些情况下导致更深层次的结构变化。
In CSCW, there has been little or no attention given to how people use technology to restore collaborations when there is a major environmental disruption. We are especially interested in studying resilience in collaboration-the extent to which people continue to collaborate with work groups or to socialize despite prolonged disruption. We conducted an empirical study of people living in two countries that experienced prolonged disruption through war in their work and personal lives. We describe how technology played a major role in providing people with alternative resources to reconstruct, modify, and develop new routines, or patterns of action, for work and socializing. People created new assemblages of technological and physical resources. We discuss how the use of new resources in creating new routines led to more of a reliance on virtual work and in some cases to deeper structural changes.