Public employees' use of social media: Its impact on need satisfaction and intrinsic work motivation
Public employees' use of social media: Its impact on need satisfaction and intrinsic work motivation
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DOI：
10.1016/j.giq.2018.11.008
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发表时间：
2019-01-01
影响因子：
7.8
通讯作者：
Chen, Chung-An
中科院分区：
文献类型：
--
作者：
Demircioglu, Mehmet Akif;Chen, Chung-An
虽然越来越多的员工在公共组织工作使用社交媒体的工作目的和大量的研究存在如何社交媒体影响组织的成果，我们有非常有限的知识如何使用社交媒体的工作目的影响员工的工作动机。本文利用自我决定理论（SDT）分析了政府雇员出于工作目的使用社交媒体与其需求满意度和内在工作动机之间的关系，从而填补了这一重要空白。根据回归结果，员工使用社交媒体与员工的需求满意度（自主性，相关性和能力）以及内在工作动机呈正相关。然而，进一步的分析表明，过度使用社交媒体会产生负面影响。理论上，本研究是整合电子政务与SDT的先驱尝试之一。实际上，我们鼓励管理人员在促进使用社交媒体进行工作时谨慎行事。每周使用社交媒体两到三天可能是理想的范围。
Although increasing numbers of employees working in public organizations are using social media for work purposes and numerous studies exist on how social media affect organizational outcomes, we have very limited knowledge of how using social media for work purposes affects employees' work motivation. This paper fills this important gap by using self-determination theory (SDT) to analyze how the use of social media for work purposes is associated with government employees' need satisfaction and intrinsic work motivation. According to regression results, employees' use of social media is positively related to employees' need satisfaction (autonomy, relatedness, and competence) and, accordingly, intrinsic work motivation. However, further analysis shows that too much use of social media has an averse effect. Theoretically, this study is one of the pioneer attempts to integrate e-governance with SDT. Practically, we encourage managers to use caution in promoting the use of social media for work purposes. Using social media two to three days a week may be the ideal range.