Perspectives of healthcare professionals and people living with HIV in dialogue: on information sharing to improve communication at the consultation
Perspectives of healthcare professionals and people living with HIV in dialogue: on information sharing to improve communication at the consultation
复制标题
DOI：
10.1080/09540121.2023.2282034
复制
发表时间：
2023-11-21
影响因子：
1.7
通讯作者：
Durrant，Abigail C.
中科院分区：
文献类型：
--
作者：
Claisse，Caroline;Kasadha，Bakita;Durrant，Abigail C.
我们报告了一项定性的团体调查研究，涉及四名医疗保健专业人员(HCP)和八名艾滋病毒携带者，他们是英国(UK)的护理接受者。调查的目的是将参与者的观点带入对话，并就如何在常规护理咨询的背景下改善提供艾滋病毒护理的艾滋病毒感染者与其患者之间的沟通达成共识。对双方的答复进行了匿名整理、主题分析，并在随后的两轮调查中与参与者分享，以支持就关切事项建立共识并确定专题见解。在这篇文章中，我们报告了三个主题，以指导未来支持患者和初级保健医生之间沟通的工具和服务的设计：可信共享的患者-临床医生关系；支持全人护理的自我报告心理社会信息；以及在线可信共享的感知障碍。我们的发现突出了值得关注的关键领域，需要进一步调查，以了解HCP如何以表达隐私和安全担忧的患者信任的方式有意义地捕获、解释和处理自我报告的信息。
We report on a qualitative Group Survey study involving four healthcare professionals (HCPs) and eight people living with HIV who were recipients of care in the United Kingdom (UK). The survey aimed to bring participants’ perspectives into dialogue and establish consensus about how communication between HCPs delivering HIV care and their patients could be improved in the context of the routine care consultation. Responses from both parties were anonymously collated, thematically analysed, and shared back with participants in two subsequent survey rounds to support consensus-building on matters of concern and identify thematic insights. In this paper, we report three themes for informing future designs of tools and services to support communication between patients and HCPs: Patient-clinician relationship for trusted sharing; Self-reporting psychosocial information to support Whole-person care; and Perceived barriers for online trusted sharing with HCPs. Our findings highlight key areas of concern and further investigation is needed to understand how self-reported information may be meaningfully captured, interpreted and processed by HCPs in ways that are trusted by patients who voice privacy and security concerns.