Flexible working and happiness in the NHS
Flexible working and happiness in the NHS
复制标题
DOI：
10.1108/01425451111096659
复制
发表时间：
2011-01-01
影响因子：
3.4
通讯作者：
Hall, Laura
中科院分区：
文献类型：
--
作者：
Atkinson, Carol;Hall, Laura
目的-本文的目的是探讨员工的幸福感和态度的影响，灵活的工作，这在一个高性能的工作系统（HPWS）。设计/方法/方式-灵活的工作在NHS急性信任的案例研究。一项定性研究是根据43名员工的采访范围内的董事会trust.Findings -员工认为，灵活的工作使他们“快乐”，并有态度/行为之间的联系，这种幸福，自由裁量权的行为和一些业绩成果。研究限制/影响-本文提出了一个单一的案例研究，样本相对较小，采用归纳法的基础上出现的数据，它探讨了一个元素的HPWS，而不是整个就业系统。受访者是志愿者，这提高了样本的可能性bias.Practical影响-有可能是一个组织需要更多地关注员工的幸福感，以鼓励业绩。人力资源从业者可以反映人力资源的做法对幸福的影响和功能的工作角色可能促进happy.Originality/value -本文贡献了一个急需的员工的角度来看人力资源的做法，特别是灵活的工作的效果，并探讨了被忽视的员工的幸福态度。
Purpose - This paper aims to explore the influence of flexible working on employee happiness and attitude, and the role of this within a high performance work system (HPWS).Design/methodology/approach - A case study of flexible working within an NHS Acute Trust is presented. A qualitative study is undertaken based on 43 employee interviews across a range of directorates within the Trust.Findings - Employees perceive that flexible working makes them "happy" and that there are attitudinal/behavioural links between this happiness, discretionary behaviour and a number of performance outcomes.Research limitations/implications - This paper presents a single case study with a relatively small sample which uses an inductive approach based on emergent data; it explores one element of a HPWS rather than an entire employment system. Respondents were volunteers, which raises the possibility of sample bias.Practical implications - There may be a need for organisations to focus more on employee happiness to encourage performance. HR practitioners could reflect on the impact of HR practices on happiness and which features of a job role are likely to promote happiness.Originality/value - This paper contributes a much-needed employee perspective on the effect of HR practices, specifically that of flexible working, and explores the neglected employee attitude of happiness.