Understanding the information needs of public health practitioners: A literature review to inform design of an interactive digital knowledge management system
Understanding the information needs of public health practitioners: A literature review to inform design of an interactive digital knowledge management system
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DOI：
10.1016/j.jbi.2006.12.008
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发表时间：
2007-08-01
影响因子：
4.5
通讯作者：
Fuller, Sherrilynne S.
中科院分区：
文献类型：
--
作者：
Revere, Debra;Turner, Anne M.;Fuller, Sherrilynne S.
快速获取信息以支持公共卫生关键决策的必要性是无可争议的;然而，开发此类系统需要了解公共卫生专业人员的实际信息需求。本文报告的结果，文献综述的重点是公共卫生专业人员的信息需求。作者回顾了公共卫生文献，回答了以下问题：（1）公共卫生专业人员的信息需求是什么？(2)这些需求以何种方式得到满足？(3)满足这些需求的障碍是什么？(4)互联网在满足信息需求方面的作用是什么？进行审查的目的是制定系统要求，为设计和开发交互式数字知识管理系统提供信息。该系统的目标是支持公共卫生文档、数据、学习对象和工具的收集、管理和检索。搜索方法超出了传统的信息资源，如书目数据库，目录（TOC）和书目，包括公共卫生从业人员经常使用或需要使用的信息资源，例如，灰色文献，政府报告，基于互联网的出版物，和会议摘要。结果：虽然很少有正式的研究公共卫生专业人员的信息需求和信息寻求行为的报道，文献一致表明，迫切需要全面，协调，和可访问的信息，以满足公共卫生工作人员的需求。信息获取的主要障碍包括时间，资源的可靠性，可信度/可信度的信息，和"信息超载"。结论：利用一种新的搜索方法，包括公共卫生从业人员使用的信息资源的多样性，产生了一个更丰富，更有用的图片比其他文献综述的公共卫生工作人员的信息需求。迫切需要公共卫生数字知识管理系统，以反映公共卫生活动的多样性，使人类能够进行交流，并为关键信息资源提供多个接入点。公共卫生图书馆员和其他信息专家可以发挥重要作用，帮助公共卫生专业人员满足他们的信息需求，通过发展循证决策支持系统，人为中介的专家搜索和使用信息检索系统的培训。(C)2007年爱思唯尔公司All rights reserved.
The need for rapid access to information to support critical decisions in public health cannot be disputed; however, development of such systems requires an understanding of the actual information needs of public health professionals. This paper reports the results of a literature review focused on the information needs of public health professionals. The authors reviewed the public health literature to answer the following questions: (1) What are the information needs of public health professionals? (2) In what ways are those needs being met? (3) What are the barriers to meeting those needs? (4) What is the role of the Internet in meeting information needs? The review was undertaken in order to develop system requirements to inform the design and development of an interactive digital knowledge management system. The goal of the system is to support the collection, management, and retrieval of public health documents, data, learning objects, and tools.Method: The search method extended beyond traditional information resources, such as bibliographic databases, tables of contents (TOC), and bibliographies, to include information resources public health practitioners routinely use or have need to use-for example, grey literature, government reports, Internet-based publications, and meeting abstracts.Results: Although few formal studies of information needs and information-seeking behaviors of public health professionals have been reported, the literature consistently indicated a critical need for comprehensive, coordinated, and accessible information to meet the needs of the public health workforce. Major barriers to information access include time, resource reliability, trustworthiness/credibility of information, and "information overload".Conclusions: Utilizing a novel search method that included the diversity of information resources public health practitioners use, has produced a richer and more useful picture of the information needs of the public health workforce than other literature reviews. There is a critical need for public health digital knowledge management systems designed to reflect the diversity of public health activities, to enable human communications, and to provide multiple access points to critical information resources. Public health librarians and other information specialists can serve a significant role in helping public health professionals meet their information needs through the development of evidence-based decision support systems, human-mediated expert searching and training in the use information retrieval systems. (C) 2007 Elsevier Inc. All rights reserved.