リモートワークの組織マネジメント上の課題と対応策
リモートワークの組織マネジメント上の課題と対応策
复制标题
远程办公的组织管理问题及对策
DOI：
10.1108/jgm-05-2019-0027
复制
发表时间：
2021
期刊：
影响因子：
--
通讯作者：
竹内 規彦
中科院分区：
文献类型：
--
作者：
野原慎司;中島 隆博;岩﨑一郎;竹内 規彦
目的随着全球化扩大了外国投资的机会，外籍人士的作用对于东道国的商业成功变得越来越重要。外籍人士的跨文化适应（CCA）被认为对于东道国的商业成功至关重要。这项研究调查了马来西亚的日本侨民的问题。本研究的目的是揭示情商（EI）对CCA的影响，并阐明文化智商（CI）对EI和CCA之间关系的促进作用。设计/方法/途径对在马来西亚日本子公司工作的107名日本母国国民（PCN）进行了一项调查。调查结果显示，EI对CCA的子维度，即CCA-一般、CCA-社会和CCA-工作产生积极影响。一个值得注意的发现是，CI 促进了 EI 对 CCA 社会的积极影响。 研究意义 研究结果通过深入研究两个文化独特的国家（日本和马来西亚）的 CCA 问题，推进了关于外籍管理的现有研究，而这两个国家在该研究领域中很少被研究。本研究进一步阐明了 EI 在增强外派人员 CCA 方面发挥更好作用的边界条件，进一步为之前的研究做出了贡献。 实际意义 研究结果为日本跨国公司 (MNC) 在外派人员管理领域提供了宝贵的方向和战略思路。这些见解有助于东道国的商业成功。 原创性/价值 本研究与外派管理研究中传统的西方-东方方法不同，以东方为导向，探讨了 EI、CI 和 CCA 之间的关系。通过证明 CI 刺激 EI 对 CCA 的积极影响，本研究强调了两种独特的个人能力对提高外籍人士 CCA 的显着交互作用。它进一步强调，即使在看似文化相似的东西方国家，CI 在理解 CCA 的过程中也应该发挥重要作用。
PurposeAs globalization expands opportunities for foreign investments, the role of expatriates is becoming important for business success in host countries. Cross-cultural adjustment (CCA) of expatriates is considered significant in determining business success in host countries. This study investigated the issue among Japanese expatriates in Malaysia. The purposes of this study were to unravel the influence of emotional intelligence (EI) on CCA and clarify the facilitating role of cultural intelligence (CI) on the relationship between EI and CCA.Design/methodology/approachA survey was administered to 107 Japanese parent country nationals (PCNs) working at Japanese subsidiaries in Malaysia.FindingsThe findings show that EI positively influences the subdimensions of CCA, namely, CCA–general, CCA–social and CCA–work. A notable finding is that CI facilitates the positive effect of EI on CCA–social.Research implicationsThe findings advance the existing studies on expatriate management by delving into the CCA issue with two culturally distinctive countries that have rarely been studied in this research domain, Japan and Malaysia. This study further contributes to prior studies by clarifying a boundary condition in which EI functions better in enhancing expatriates' CCA.Practical implicationsThe findings provide Japanese multinational corporations (MNCs) valuable directions and strategic ideas in the realm of expatriate management. Such insights can contribute to business success in host countries.Originality/valueDiverting from the conventional West–East approach in expatriate management studies, this study took an East–East orientation and explored the relationships among EI, CI and CCA. By proving that CI stimulates the positive effect of EI on CCA, this study underlines the significantly interactive effects of two distinctive individual capabilities on enhancing expatriates' CCA. It further highlights that CI should take on importance in attempts to understand CCA, even in seemingly culturally similar East–East nations.