A Research in the Effects of Active Listening on Corporate Mental Health Training
A Research in the Effects of Active Listening on Corporate Mental Health Training
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积极倾听对企业心理健康培训的影响研究
DOI：
10.1539/joh.39.274
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发表时间：
1997
影响因子：
3
通讯作者：
S. Nagata
中科院分区：
文献类型：
--
作者：
S. Kubota;N. Mishima;A. Ikemi;S. Nagata
积极倾听对企业心理健康培训的影响研究：久保田信也等。职业环境卫生大学产业生态科学研究所心理健康部门-以积极倾听（体验式倾听）为主要方法，对企业管理者的心理健康培训效果进行了调查。60名受试者参加了心理健康培训计划，该计划包括2个为期两天的研讨会（共30小时）。研讨会项目包括关于压力的讲座、放松技巧、积极倾听的练习以及分享工作场所的个人沟通经验。在第一次和最后一次训练中收集了测量A型行为模式和主动倾听效果的问卷。结果表明，在听力问卷的27个项目中，有6个项目的工作场所的听力程度存在显着差异，在A型问卷的7个项目中，有3个项目存在显着差异。积极倾听培训似乎能促进员工“真心倾听”或“认真倾听”的态度。更好地倾听的练习可能会减少A型行为模式的特征，如“忙碌”或“让别人忙碌”。以积极倾听为核心的心理健康方法是企业心理健康的有效训练方法。
A Research in the Effects of Active Listening on Corporate Mental Health Training: Shinya Kubota, et al. Department of Mental Health, Institute of Industrial Ecological Sciences, University of Occupational and Environmental Health—The effects of mental health training for corporate administrators, using Active Listening (Experiential Listening) as a major method was investigated. Sixty subjects took part in the mental health training program which consisted of 2 two‐day workshops (a total of 30 hr). The workshop program consisted of a lecture on stress, techniques of relaxation, the practice of Active Listening, and sharing of personal communication experiences in the workplace. Questionnaires which measured the Type A behavior pattern and the effects of Active Listening were collected in the first and last training sessions. The results showed significant differences in the degree of listening in the workplace in six of 27 items in the listening questionnaire and significant differences in three of seven items in the Type A questionnaire. Active Listening training seems to promote the attitudes of “listening genuinely” or “listening seriously” to workers. The practice of better listening may decrease the characteristics of the Type A behavior pattern such as “being busy” or “making others busy.” The mental health method focusing on Active Listening is discussed as a useful training technique for corporate mental health.