Academic College of Emergency Experts in India's INDO-US Joint Working Group (JWG) White Paper on the Integrated Emergency Communication Response Service in India: Much more than just a number!
Academic College of Emergency Experts in India's INDO-US Joint Working Group (JWG) White Paper on the Integrated Emergency Communication Response Service in India: Much more than just a number!
复制标题
DOI：
10.4103/0974-2700.115354
复制
发表时间：
2013-07
期刊：
影响因子：
--
通讯作者：
Kalra O
中科院分区：
文献类型：
--
作者：
Joshi A;Rajhans P;Galwankar S;Arquilla B;Swaroop M;Stawicki S;Das B;Aggarwal P;Bhoi S;Kalra O
为印度建立一个统一的全国紧急电话号码的提议正在获得极大的热情，并引发了激烈的辩论。这个雄心勃勃的项目需要进行两部分的范式转变；第一个是集成到单个号码以及设置和操作该号码所需的基础设施，以便可以接收和识别呼叫。第二个是冰山的水下部分：响应呼叫并提供适当紧急服务的能力。第一部分技术性更强，有可能效仿911电话热线等先例。本文的主要前提是，第二部分是一个相当主观的练习，很大程度上取决于特定地理区域内现有公共基础设施的现实情况，涉及紧急服务管理，特别是医疗保健。因此，我们强调了呼叫前准备和呼叫后执行的关键领域，这些领域需要在全国范围内使用综合号码之前进行审查。
The proposal for an integrated national emergency number for India is garnering a lot of enthusiasm and stimulating debate. This ambitious project has a two-part paradigm shift to set in; the first being the integration into a single number and the infrastructure required for setting up and operating this number such that a call can be received and identified. The second is the submerged part of the iceberg: That of the ability to respond to a call and deliver the appropriate emergency service. The first part is more technical and has potential precedents like the 911 phone hotline, for example, to emulate. The main premise of this paper is that the second part is a rather subjective exercise largely determined by the realities of existing public infrastructure in a specific geographical area with respect to emergency services management, especially medical care. Consequently, we highlight the key areas of both precall preparedness and postcall execution that need to be reviewed prior to going live with an integrated number on a national scale.