Intra-organizational communication and its consequences

Intra-organizational communication and its consequences
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组织内沟通及其后果

DOI:
10.1108/md-02-2018-0159
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发表时间:
2019
影响因子:
4.6
通讯作者:
Hidehiko Nishikawa
Hidehiko Nishikawa
中科院分区:
管理学3区
文献类型:
--
作者:
Manami Suzuki;Naoki Ando;Hidehiko Nishikawa

文献摘要

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PurposeThe的目的,本文是为了解决组织内的沟通母公司和外国子公司,并研究如何有效地促进母公司和他们的subsidiars.Design/方法/approachThis研究方法之间的关系,组织内的沟通和知识共享的有效性,从国外子公司的观点。这些数据是通过问卷调查从在日本运营的子公司的当地经理那里收集的。采用一个强大的回归model.FindingsThis研究发现,母公司和外国子公司之间的组织内沟通的有效性知识共享的假设进行了测试。服务型企业从组织内部沟通中获得的收益要大于制造型企业。通过收购建立的子公司比通过格林菲尔德投资建立的子公司更能从组织内沟通中获得积极的影响。特别是,服务公司应该认识到沟通的价值。本研究还表明,通过收购建立的外国子公司应促进与母公司的沟通,成功的knowledge sharing.Originality/valueThis研究表明,组织内沟通知识共享的影响不同行业之间和进入模式。这是进一步调查行业和组织内沟通的进入策略影响的第一步。
PurposeThe purpose of this paper is to address intra-organizational communication between parent firms and foreign subsidiaries and examine how such communication effectively facilitates knowledge sharing between parent firms and their subsidiaries.Design/methodology/approachThis study approaches the relationship between intra-organizational communication and the effectiveness of knowledge sharing from the viewpoint of foreign subsidiaries. The data have been collected from local managers in subsidiaries operating in Japan using a questionnaire survey. The hypotheses are tested by employing a robust regression model.FindingsThis study finds that intra-organizational communication between parent firms and foreign subsidiaries is positively associated with the effectiveness of knowledge sharing. The benefits from intra-organizational communication are greater for service firms than for manufacturing firms. Subsidiaries established through acquisition are found to enjoy a greater positive effect from intra-organizational communication than those established through greenfield investment.Practical implicationsThe results of this study suggest that multinational corporations should facilitate intensive intra-organizational communication for knowledge sharing that can lead to the effectiveness of foreign subsidiaries. In particular, service firms should appreciate the value of communication. This study also indicates that foreign subsidiaries established through acquisition should promote communication with their parent firms for successful knowledge sharing.Originality/valueThis study demonstrates that the effect of intra-organizational communication on knowledge sharing differs among industries and among entry modes. This is the initial step to further investigations on the industry and the entry strategy effects of intra-organizational communication.