Chatbots in teaching a foreign language: advantages and controversial issues
Chatbots in teaching a foreign language: advantages and controversial issues
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聊天机器人在外语教学中的应用：优点和有争议的问题
DOI：
10.20310/1810-0201-2023-28-1-66-72
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发表时间：
2023
期刊：
影响因子：
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通讯作者：
Evgeny M. Filatov
中科院分区：
文献类型：
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作者：
P. Sysoyev;Evgeny M. Filatov
国际社会当前技术发展阶段的特点是人工智能技术被动态地引入人类生活的各个领域。教育信息化有助于将新的创新技术纳入某些科目的教学，包括外语。聊天机器人是基于自然语言处理和机器学习技术的现代程序之一，可用于培养学生的外语语音技能。通过聊天机器人从外语教学方法论的角度来看，我们提出了一个对话训练计划，能够通过与他保持对话并模仿人类语音，基于嵌入其中的人类语音行为的算法来发展学生的外语口语和书面语音技能。在这项工作中，基于方法研究的分析，我们强调了聊天机器人在外语教学中的优势，以及在教育过程中使用该程序的争议问题。其优势包括：1）基于创新的人工智能技术，提高学生学习外语的动力; 2）为学生提供提高外语演讲技能的机会; 3）聊天机器人可用于培养学生的演讲技能，无论其位置和时间如何; 4）降低学生与机器互动时的焦虑程度。有争议的问题包括：1）学生并不总是准备好用聊天机器人取代老师; 2）大多数会话聊天机器人都是针对外语水平为A2-B1的学生; 3）聊天机器人使用的刻板和有限的短语集。
The current stage of technological development of the world community is characterized by the dynamic introduction of artificial intelligence technologies into various spheres of human life. Informatization of education contributed to the integration of new innovative technologies in the teaching of certain subjects, including a foreign language. Chatbots are one of the modern programs that operate on the basis of natural language processing and machine learning technologies, which can be used in the development of students’ foreign language speech skills. By chatbots from the standpoint of the methodology of teaching foreign languages, we propose to understand a dialog training program capable of developing foreign-language oral and written speech skills of a student based on the algorithms of human speech behavior embedded in it by maintaining a dialogue with him and imitating human speech. In this work, based on the analysis of methodological research, we highlight the advantages of chatbots in teaching a foreign language and the controversial issues of using this program in the educational process. The advantages include the following: 1) increasing students' motivation to learn a foreign language based on innovative artificial intelligence technology; 2) the opportunity for students to improve foreign language speech skills; 3) the availability of chatbots for the development of students' speech skills, regardless of their location and time; 4) reducing the level of anxiety of students when interacting with the machine. The controversial issues include: 1) students are not always ready to replace the teacher with a chatbot; 2) most of the conversational chatbots are aimed at students with a level of foreign language proficiency A2-B1; 3) stereotyped and limited set of phrases used by the chatbot.