Understanding trust and acceptance of automated vehicles: An exploratory simulator study of transfer of control between automated and manual driving
Understanding trust and acceptance of automated vehicles: An exploratory simulator study of transfer of control between automated and manual driving
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DOI：
10.1016/j.trf.2018.06.004
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发表时间：
2018-10-01
影响因子：
4.1
通讯作者：
Zakrajsek, Jennifer S.
中科院分区：
文献类型：
--
作者：
Molnar, Lisa J.;Ryan, Lindsay H.;Zakrajsek, Jennifer S.
汽车自动化为改善安全运输、出行便利和生活质量提供了希望。然而，至少在自动化的早期阶段，人类驾驶员仍然是系统的一个组成部分，他们对自动化技术的接受和使用需要更好地了解。对自动化技术的接受和使用产生强烈影响的一个因素是信任。我们使用回归分析来解决两个研究问题。第一个问题是：在模拟自动驾驶体验后，哪些因素与个人报告对自动驾驶技术的信任程度有关？第二个研究问题是：对自动化技术的信任、控制偏好（包括与驾驶相关的控制偏好和更普遍的控制偏好），以及与旨在捕获自动化技术接受度的客观测量相关的技术经验如何？关于第一个研究问题，我们发现驾驶特定的控制偏好与报告的信任显著相关。具体来说，在经历了需要在手动和自动模式之间切换的模拟驾驶后，那些也报告与其他司机在一起很舒服的人报告说他们信任自动化技术的程度要高得多。虽然关于第二个研究问题的具体结果喜忧参半，但我们确实发现了证据，表明对自动驾驶的信任，至少在模拟体验该技术后报告的信任，是接受该技术的重要组成部分。(C) 2018 Elsevier Ltd.版权所有。
Vehicle automation offers promise for improving safe transportation, access to mobility, and quality of life. However, at least in the early stages of automation, human drivers remain an integral component of the system and their acceptance and use of the automated technology needs to be much better understood. One factor that has emerged as a strong influence on the acceptance and use of automated technology is trust. We used regression analyses to address two research questions. The first was: What factors are associated with the extent to which individuals report trust in automated technology after a simulated automated drive experience? The second research question was: How are trust in automated technology, control preferences (both preference for control specifically related to driving and more general preference for control), and experience with technology associated with objective measures intended to capture acceptance of automated technology? With regard to the first research question, we found that driving-specific control preferences were significantly related to reported trust. Specifically, after experiencing a simulated drive that required switching between manual and automated modes, the extent to which individuals reported that they trusted the automated technology was significantly higher among those who also reported being comfortable with other drivers behind the wheel. While specific results were mixed with regard to the second research question, we did find evidence that trust in automated driving, at least as reported after a simulated experience with the technology, was an important component of acceptance of the technology. (C) 2018 Elsevier Ltd. All rights reserved.