Manners in medicine: What's in a name?

Manners in medicine: What's in a name?
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医学礼仪:名字有什么含义?

DOI:
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发表时间:
2008
影响因子:
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通讯作者:
Anke Medrington
Anke Medrington
中科院分区:
医学1区
文献类型:
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作者:
Anke Medrington

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作为一个病人,我很吃惊,最近每当我看医生时,他们都叫我的名字,而介绍自己的头衔和姓氏。我发现,在我与另一个成年人的互动中,当疾病的经历已经让我感到不安、脆弱和焦虑时,被他们的老师像孩子一样对待是毫无帮助的。 每当我在咨询时提出这个称呼不对等的问题时,大家都很惊讶,说是要让我安心。在德国,一个医生在候诊室叫病人“赫尔穆特”或“安吉拉”时,介绍自己是施密特医生是不可想象的。 我很好奇,英国最近是否有任何指导方针鼓励这种做法,为什么它似乎是一种规范,为什么很少有人质疑,更不用说挑战了?这是发生在同一时间,有这么多的谈论和写病人的尊严,医生和病人的伙伴关系,尊重,和授权。
As a patient I have been quite taken aback that whenever I’ve seen doctors recently they have called me by my first name while introducing themselves by their title and surname. I find it distinctly unhelpful in my interaction with another adult to be addressed like a child by their teacher when the experience of illness is already making me feel unsettled, vulnerable, and anxious.1 Whenever I have raised this matter of unequal address during a consultation, it has been met with surprise and the mention of wanting to make me feel at ease. In Germany it would be unthinkable for a doctor to introduce himself as Dr Schmidt while summoning a patient from the waiting room by calling out “Helmut” or “Angela.” I am curious as to whether there have been any recent guidelines to encourage this practice in Britain, why it seems to be the norm, and why do so few people question, let alone challenge, it? This is occurring at the same time as there is so much talked and written about patients’ dignity, the doctor-patient partnership, respect, and empowerment.