Including patients in root cause and system failure analysis: legal and psychological implications.
Including patients in root cause and system failure analysis: legal and psychological implications.
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DOI：
10.1002/jhrm.5600270206
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发表时间：
2007-01-01
影响因子：
--
通讯作者：
Amori, Geraldine
中科院分区：
文献类型：
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作者：
Zimmerman, Theresa M;Amori, Geraldine
仅仅公开披露不良事件的行为对患者或其家属来说可能是不够的。患者和患者倡导者要求增加透明度，并在变革过程中发挥更大作用。如果处理得当，让患者参与事后分析可以让风险管理专业人员进一步改进其组织的系统分析流程，同时让患者成为解决方案的一部分。本文探讨了法律的和心理的考虑，周围的病人参与系统故障分析，并提供了工具，选择病人谁能够受益于这一进程，并充分准备病人和照顾者的未来。
The act of open disclosure of an adverse event alone may not be enough for patients or their families. Patients and patient advocates are asking for increased transparency and a greater role in the process of change. When properly handled, involving patients in post-event analysis allows risk management professionals to further improve their organization's systems analysis process while empowering patients to be part of the solution. This article examines the legal and psychological considerations surrounding the involvement of patients in system failure analysis and provides tools for selecting patients who are able to benefit from this process and for adequately preparing patients and caregivers for what lies ahead.