Nudges for Privacy and Security: Understanding and Assisting Users' Choices Online

Nudges for Privacy and Security: Understanding and Assisting Users' Choices Online
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DOI:
10.1145/3054926
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发表时间:
2017-10-01
影响因子:
16.6
通讯作者:
Wilson, Shomir
Wilson, Shomir
中科院分区:
计算机科学1区
文献类型:
--
作者:
Acquisti, Alessandro;Adjerid, Idris;Wilson, Shomir

文献摘要

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信息技术的进步往往要求用户做出复杂而重要的隐私和安全决策。越来越多的研究调查了个人在隐私和信息安全权衡下的选择、影响这些选择的决策障碍以及减轻这些障碍的方法。本文提供了一个多学科的评估有关的隐私和安全决策的文献。它的重点是研究如何通过温和的家长式干预来帮助个人的隐私和安全选择,从而推动用户做出更有益的选择。本文讨论了这些干预措施的潜在好处,强调了它们的缺点,并确定了关键的伦理,设计和研究挑战。
Advancements in information technology often task users with complex and consequential privacy and security decisions. A growing body of research has investigated individuals' choices in the presence of privacy and information security tradeoffs, the decision-making hurdles affecting those choices, and ways to mitigate such hurdles. This article provides a multi-disciplinary assessment of the literature pertaining to privacy and security decision making. It focuses on research on assisting individuals' privacy and security choices with soft paternalistic interventions that nudge users toward more beneficial choices. The article discusses potential benefits of those interventions, highlights their shortcomings, and identifies key ethical, design, and research challenges.