Can Voice Assistants Sound Cute? Towards a Model of Kawaii Vocalics

Can Voice Assistants Sound Cute? Towards a Model of Kawaii Vocalics
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DOI:
10.1145/3544549.3585656
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发表时间:
2023-04
期刊:
Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems
影响因子:
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通讯作者:
Katie Seaborn;Somang Nam;Julia Keckeis;Tatsuya Itagaki
Katie Seaborn;Somang Nam;Julia Keckeis;Tatsuya Itagaki
中科院分区:
其他
文献类型:
--
作者:
Katie Seaborn;Somang Nam;Julia Keckeis;Tatsuya Itagaki

文献摘要

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日本的“卡哇伊”概念或可爱,脆弱和/或魅力的表达是一种全球文化出口。工作已经探索了卡哇伊作为一个设计特征和用户体验的因素,在视觉外观,非语言行为,机器人和虚拟角色的声音。在这项初步工作中,我们考虑是否可以通过探索语音助理语音的声音质量,即,卡哇伊声乐。从年龄包容模型的卡哇伊,我们运行了一个用户感知研究的卡哇伊,年轻和老年人听起来日本电脑的声音。我们发现,卡哇伊与性别和年龄的看法,即,性别模糊和少女化,以及VA特征,即,流畅和做作。我们提出了一个初步的模型,卡哇伊声乐验证通过识别和研究的声音质量,认知评价,行为反应,和情感的报告。
The Japanese notion of “kawaii” or expressions of cuteness, vulnerability, and/or charm is a global cultural export. Work has explored kawaii-ness as a design feature and factor of user experience in the visual appearance, nonverbal behaviour, and sound of robots and virtual characters. In this initial work, we consider whether voices can be kawaii by exploring the vocal qualities of voice assistant speech, i.e., kawaii vocalics. Drawing from an age-inclusive model of kawaii, we ran a user perceptions study on the kawaii-ness of younger- and older-sounding Japanese computer voices. We found that kawaii-ness intersected with perceptions of gender and age, i.e., gender ambiguous and girlish, as well as VA features, i.e., fluency and artificiality. We propose an initial model of kawaii vocalics to be validated through the identification and study of vocal qualities, cognitive appraisals, behavioural responses, and affective reports.