We are all Individuals: The Role of Robot Personality and Human Traits in Trustworthy Interaction
We are all Individuals: The Role of Robot Personality and Human Traits in Trustworthy Interaction
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我们都是个体：机器人个性和人类特征在可信交互中的作用
DOI：
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发表时间：
2022
期刊：
影响因子：
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通讯作者：
Helen F. Hastie
中科院分区：
文献类型：
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作者：
M. Lim;José Lopes;D. A. Robb;Bruce W. Wilson;Meriam Moujahid;Emanuele De Pellegrin;Helen F. Hastie
随着机器人在我们的社会中扮演角色，重要的是它们的外表、行为和个性适合它们所承担的工作，并得到与它们互动的人的好评。在这里，我们提供了一个广泛的定量和定性研究探索机器人的个性，但重要的是，关于个人的人类特征。首先，我们表明，我们可以准确地描绘性格的社交机器人，在外向，内向方面使用语音提示和语言特征。其次，通过收集这些不同机器人个性的偏好和信任评级，我们确定，对于机器人咖啡师来说，外向机器人比内向机器人更受欢迎和信任，无论受试者自己的个性如何。第三，我们发现，个人对机器人的态度和倾向确实会影响机器人咖啡师的信任，因此在设计任何人机交互研究时，除了机器人个性，角色和交互环境之外，也是重要的考虑因素。
As robots take on roles in our society, it is important that their appearance, behaviour and personality are appropriate for the job they are given and are perceived favourably by the people with whom they interact. Here, we provide an extensive quantitative and qualitative study exploring robot personality but, importantly, with respect to individual human traits. Firstly, we show that we can accurately portray personality in a social robot, in terms of extroversion-introversion using vocal cues and linguistic features. Secondly, through garnering preferences and trust ratings for these different robot personalities, we establish that, for a Robo-Barista, an extrovert robot is preferred and trusted more than an introvert robot, regardless of the subject’s own personality. Thirdly, we find that individual attitudes and predispositions towards robots do impact trust in the Robo-Baristas, and are therefore important considerations in addition to robot personality, roles and interaction context when designing any human-robot interaction study.