The Evaluation of Public Service Inspection: A Theoretical Framework
The Evaluation of Public Service Inspection: A Theoretical Framework
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公共服务监察评价：理论框架
DOI：
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发表时间：
2002
期刊：
影响因子：
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通讯作者：
R. Walker
中科院分区：
文献类型：
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作者：
G. Boyne;P. Day;R. Walker
检查是管制公共服务的一个重要因素，而且还在不断增加。我们开发了一个评估检查的理论框架，并以英国地方政府新的最佳价值检查机构为例说明了该框架的实践意义。该框架包含促进检查制度有效性的三个要素(主任、检测器和执行者)、阻碍其有效性的五个潜在问题(抵触、遵守礼仪、监管捕获、绩效模糊和信息差距)和一个关键的中介变量，即检查专员的专门知识。我们将这些变量组合成一个矩阵，可用作评估检查的核对表，并确定有关导致检查结果成功的情况的假设。
Inspection is an important and growing element of the regulation of public services. We develop a theoretical framework for the evaluation of inspection and illustrate the practical relevance of this framework with reference to the new Best Value inspectorate for UK local government. The framework contains three elements that facilitate the effectiveness of an inspection system (a director, a detector and an effector), five potential problems that impede its effectiveness (resistance, ritual compliance, regulatory capture, performance ambiguity and information gaps) and a pivotal mediating variable which is the expertise of inspectors. We combine these variables into a matrix that can be used as a checklist for the evaluation of inspection and we identify hypotheses concerning the circumstances that lead to successful inspection outcomes.