Exploring the usability of PPGIS among older adults: challenges and opportunities

Exploring the usability of PPGIS among older adults: challenges and opportunities
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DOI:
10.1080/13658816.2016.1170837
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发表时间:
2016-01-01
影响因子:
5.7
通讯作者:
Kytta, Marketta
Kytta, Marketta
中科院分区:
地球科学2区
文献类型:
--
作者:
Gottwald, Sarah;Laatikainen, Tiina E.;Kytta, Marketta

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互联网为公众参与规划过程提供了新的信息来源和新的讨论平台。由于地理信息系统(GIS)是规划实践的重要组成部分,公众参与GIS (PPGIS)的平等机会对于利益相关者的成功合作至关重要。不幸的是,电脑使用受限、互联网技能有限、地图知识贫乏的人可能面临潜在的排斥。尽管老年人群体在互联网用户中增长最为强劲,但与年轻群体相比,他们的总体互联网技能仍然有限。此外,以前很少有关于老年人使用PPGIS的研究,因为目前的研究主要集中在老年人一般使用互联网或特别是(被动)网络地图;PPGIS可用性研究通常针对更广泛的受众。在这个定性和描述性的研究中,我们研究了老年人的经验与PPGIS调查,并将研究结果应用到最终的研究调查设计中。这一发现支持了之前其他针对老年人的互联网或网络地图可用性研究的结果,此外,它与一般PPGIS可用性研究的结果相似,尤其是在认知能力方面。对老年人的研究让人们注意到一个脆弱但正在增长的互联网用户群体。由于其他年龄组面临着类似的挑战,我们建议使用老年人作为PPGIS可用性的“测试组”,可以帮助改善更广泛的公众的体验。
The Internet provides a new source of information and a new discussion platform for public participation in planning processes. As geographic information systems (GIS) are an essential part of planning practice, equal access to public participation GIS (PPGIS) is crucial for successful stakeholder collaboration. Unfortunately, people with restricted access to computers, limited Internet skills, and poor map literacy could face potential exclusion. Although the older adults' age groups show the strongest growth among Internet users, their general Internet skills remain limited compared to those of younger age groups. Furthermore, little previous research has been conducted on older adults' usage of PPGIS, as current studies focus mainly on older adults' use of the Internet in general or (passive) web maps in particular; PPGIS usability studies generally target a wider audience. In this qualitative and descriptive study, we examine older adults' experience with a PPGIS survey and implement the findings into a final research survey design. The findings support previous results from other Internet or web map usability studies with older adults while, in addition, displaying similarities to the outcomes of general PPGIS usability studies, especially regarding cognitive abilities. Studying older adults draws attention to a vulnerable but growing Internet user group. As other age groups face similar challenges, we suggest that using older adults as a 'test group' for PPGIS usability could help improve the experience for the wider public.