Completing design in use: closing the appropriation cycle
Completing design in use: closing the appropriation cycle
复制标题
完成使用中的设计：关闭拨款周期
DOI：
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发表时间：
2004
期刊：
影响因子：
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通讯作者：
Jennie Carroll
中科院分区：
文献类型：
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作者：
Jennie Carroll
用户在适应和适应技术创新的能力时，会对其加以利用。本文认为，技术创新的挪用--信息和通信技术，如设备和系统--实际上是设计过程的一部分。技术创新的设计是由用户根据他们的需要来完成的。该文件的贡献是提请注意用户的行动在完成设计过程中所起的关键作用，并审查对技术创新的设计和实施的影响。设计师面临的挑战是设计出能够适应用户的组织、社会和个人实践的延展性技术，然后从适当的创新中获取用户的需求，以改进其设计。对于参与实施创新的管理人员、培训员和信息系统工作人员来说，挑战在于鼓励和支持用户的拨款活动。
Users appropriate a technology innovation as they adapt and adapt to its capabilities. This paper argues that the appropriation of technology innovations – information and communication technologies such as devices and systems – is actually part of the design process. The design of a technology innovation is completed by users as they appropriate it. The contributions of the paper are to draw attention to the crucial role played by users’ actions in completing the design process and to examine the implications for the design and implementation of technology innovations. The challenge for designers is to design malleable technologies that can be adapted to users’ organisational, social and personal practices, and then to harvest users’ needs from the appropriated innovation in order to improve its design. For managers, trainers and IS staff involved in the implementation of innovations, the challenge is to encourage and support users’ appropriation activities.