Strategies for optimizing clinic efficiency in a community-based antiretroviral treatment programme in Uganda.

Strategies for optimizing clinic efficiency in a community-based antiretroviral treatment programme in Uganda.
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优化乌干达社区抗逆转录病毒治疗项目临床效率的策略。

DOI:
10.1007/s10461-012-0199-9
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发表时间:
2013-01
期刊:
影响因子:
4.4
通讯作者:
Wabwire-Mangen, Fred
Wabwire-Mangen, Fred
中科院分区:
医学2区
文献类型:
--
作者:
Alamo, Stella T.;Wagner, Glenn J.;Ouma, Joseph;Sunday, Pamela;Marie, Laga;Colebunders, Robert;Wabwire-Mangen, Fred

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我们解决了抗逆转录病毒治疗(ART)规模扩大的一个关键方面:诊所组织不良,导致等待时间长,患者保留减少。使用之前和之后的研究设计,时间和运动的研究和定性方法,我们评估了分流和更长的诊所预约时间间隔(分流)在乌干达的社区为基础的程序对诊所效率的影响。我们比较了不同患者类别的等待时间和与供应商花费的时间,并检查了患者和供应商对分流的满意度。总体而言,在诊所花费的中位时间从206分钟减少到83分钟。稳定ART患者等待就诊的总中位时间从102分钟减少到20分钟,而接受ART准备的患者减少了88-37分钟。改善了患者流量,病人和提供者的满意度和减少的等待时间允许使用相同的工作人员向更多的病人提供服务,分诊
We address a critical aspect of antiretroviral therapy (ART) scale-up: poor clinic organization leading to long waiting times and reduced patient retention. Using a before and after study design, time and motion studies and qualitative methods we evaluated the impact of triage and longer clinic appointment intervals (triage) on clinic efficiency in a community-based program in Uganda. We compared time waiting to see and time spent with providers for various patient categories and examined patient and provider satisfaction with the triage. Overall, median time spent at the clinic reduced from 206 to 83 min. Total median time waiting to see providers for stable-ART patients reduced from 102 to 20 min while that for patients undergoing ART preparation reduced 88–37 min. Improved patient flow, patient and provider satisfaction and reduced waiting times allowed for service delivery to more patients using the same staff following the implementation of triage.
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发表时间: 2009-03-01
影响因子: 2.4
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作者:
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通讯作者: Wabwire-Mangen, Fred