Temporal and spatiotemporal investigation of tourist attraction visit sentiment on Twitter.

Temporal and spatiotemporal investigation of tourist attraction visit sentiment on Twitter.
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在Twitter上对旅游景点情绪的时间和时空调查。

DOI:
10.1371/journal.pone.0198857
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发表时间:
2018
期刊:
影响因子:
3.7
通讯作者:
Diallo SY
Diallo SY
中科院分区:
综合性期刊3区
文献类型:
--
作者:
Padilla JJ;Kavak H;Lynch CJ;Gore RJ;Diallo SY

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本文提出了一种基于情感的方法来研究游客在访问城市旅游目的地时情绪的时空效应。我们的方法包括四个步骤:从社交媒体收集和预处理数据;访客来源地识别;访问情绪识别;以及时间和时空分析。时间和时空维度包括一年中的一天、一年中的季节、一周中的一天、地点情绪进展、享受措施和多地点情绪进展。我们将这种方法应用于芝加哥市,使用了超过800万条推文。结果表明,季节性天气以及音乐会等特殊节日和活动会影响游客的情绪。此外,我们的分析表明,游客在天文台等地方比在动物园体验到更大程度的享受。最后,我们发现本地和国际游客在一天内参观多个景点时往往会传达负面情绪,而非州游客则相反。
In this paper, we propose a sentiment-based approach to investigate the temporal and spatiotemporal effects on tourists’ emotions when visiting a city’s tourist destinations. Our approach consists of four steps: data collection and preprocessing from social media; visitor origin identification; visit sentiment identification; and temporal and spatiotemporal analysis. The temporal and spatiotemporal dimensions include day of the year, season of the year, day of the week, location sentiment progression, enjoyment measure, and multi-location sentiment progression. We apply this approach to the city of Chicago using over eight million tweets. Results show that seasonal weather, as well as special days and activities like concerts, impact tourists’ emotions. In addition, our analysis suggests that tourists experience greater levels of enjoyment in places such as observatories rather than zoos. Finally, we find that local and international visitors tend to convey negative sentiment when visiting more than one attraction in a day whereas the opposite holds for out of state visitors.
DOI: 10.1371/journal.pone.0133505
发表时间: 2015
期刊: PloS one
影响因子: 3.7
作者:
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通讯作者: Padilla J
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发表时间: 1998-09-01
影响因子: 2.1
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发表时间: 2017-05-18
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影响因子: 3.6
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DOI: 10.1371/journal.pone.0112235
发表时间: 2014
期刊: PloS one
影响因子: 3.7
作者:
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通讯作者: Polgreen P