Constructing Awareness Through Speech, Gesture, Gaze and Movement During a Time-Critical Medical Task

Constructing Awareness Through Speech, Gesture, Gaze and Movement During a Time-Critical Medical Task
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在时间紧迫的医疗任务中通过言语、手势、目光和动作建立意识

DOI:
10.1007/978-3-319-20499-4_9
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发表时间:
2015
期刊:
European Conference on Computer Supported Cooperative Work
影响因子:
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通讯作者:
Aleksandra Sarcevic
Aleksandra Sarcevic
中科院分区:
--
文献类型:
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作者:
Zhan Zhang;Aleksandra Sarcevic

文献摘要

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我们进行了一项基于视频的研究,以检查医疗团队在时间紧迫的协作任务(气管插管)中如何构建和保持对环境中正在发生的情况的认识。利用表征协作工作环境中的工作实践的主题(阅读场景),我们检查参与此任务的团队成员的声音和非声音动作(例如言语、身体运动、手势、目光),以了解这些动作如何用于显示一个人的工作状态或获取有关他人工作状态的信息。虽然每种行动方式在某种程度上有助于建立意识,但它也带来了不同的挑战,要求团队成员结合声音和非声音动作,以实现对彼此的活动及其时间顺序的认识。最后,我们讨论了不同类型的非语音动作、它们的目的以及在这种动态工作环境中对计算支持的需求。
We conducted a video-based study to examine how medical teams construct and maintain awareness of what is going on in the environment during a time-critical, collaborative task—endotracheal intubation. Drawing on a theme that characterizes work practices in collaborative work settings—reading a scene—we examine both vocal and non-vocal actions (e.g., speech, body movement, gesture, gaze) of team members participating in this task to understand how these actions are used to display status of one’s work or to acquire information about the work status of others. While each action modality was helpful in constructing awareness to some extent, it posed different challenges, requiring team members to combine both vocal and non-vocal actions to achieve awareness about each other’s activities and their temporal order. We conclude by discussing different types of non-vocal actions, their purpose, and the need for computational support in this dynamic work setting.