Structuring User Involvement in Panel-Based Living Labs
Structuring User Involvement in Panel-Based Living Labs
复制标题
构建基于面板的生活实验室的用户参与
DOI：
10.22215/timreview/606
复制
发表时间：
2012
影响因子：
1.8
通讯作者：
L. Marez
中科院分区：
文献类型：
--
作者：
D. Schuurman;L. Marez
在媒体和信息和通信技术领域，已经发生了向开放式创新方法的转变，用户有系统地参与。构建这些倡议的新兴框架之一是“活实验室”方法。尽管越来越多的证据表明，客户参与产品开发是有益的，但对用于创新的特定用户特征的研究仍然很少，特别是在活的实验室中，关于主要用户的文献除外。特别是在信通技术和媒体创新的生活实验室的背景下，领导用户框架的应用作为组织和促进用户参与的一种方式看起来很有希望。本文以三个佛兰德生活实验室计划的经验为基础，采用基于小组的方法，并提供了一个客户特征框架，指导用户参与生活实验室。
A shift towards open innovation approaches with systematic user involvement has occurred within media and ICT. One of the emerging frameworks structuring these initiatives is the "living lab" approach. Despite the growing evidence of the beneficial nature of customer involvement in product development, research into specific user characteristics for innovation is still scarce, particularly in living labs, with the notable exception of literature on lead users. Especially within the context of living labs for ICT and media innovation, an application of the lead-user framework looks promising as a way to structure and facilitate user involvement. This article is based on the experiences of three Flemish living lab initiatives with a panel-based approach and provides a customer characteristics framework that guides user involvement in living labs.