The System Usability Scale: Past, Present, and Future
The System Usability Scale: Past, Present, and Future
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DOI:
10.1080/10447318.2018.1455307
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发表时间:
2018-01-01
影响因子:
4.7
通讯作者:
Lewis, James R.
中科院分区:
文献类型:
--
作者:
Lewis, James R.
The System Usability Scale (SUS) is the most widely used standardized questionnaire for the assessment of perceived usability. This review of the SUS covers its early history from inception in the 1980s through recent research and its future prospects. From relatively inauspicious beginnings, when its originator described it as a quick and dirty usability scale, it has proven to be quick but not dirty. It is likely that the SUS will continue to be a popular measurement of perceived usability for the foreseeable future. When researchers and practitioners need a measure of perceived usability, they should strongly consider using the SUS.