Effect of Web-Based Training for Department of Motor Vehicle Staff on Donor Designation Rates: Results of a Statewide Randomized Trial
Effect of Web-Based Training for Department of Motor Vehicle Staff on Donor Designation Rates: Results of a Statewide Randomized Trial
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DOI：
10.1111/ajt.13117
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发表时间：
2015-05-01
影响因子：
8.8
通讯作者：
Enos, M.
中科院分区：
文献类型：
--
作者：
Degenholtz, H. B.;Resnick, A.;Enos, M.
解决器官捐献者持续短缺问题的一种方法是鼓励人们加入国家器官捐献者登记处。加入登记可以节省时间，并向家人保证器官捐赠是他们所爱的人想要的。然而，只有不到一半的成年人迈出了这一步。我们为机动车辆管理局（DMV）的员工测试了一个简短的、基于网络的培训项目，向他们传授器官和组织捐赠的知识，并为与客户互动的正确方式树立了榜样。干预措施是在DMV工作人员的广泛投入和积极参与下制定的。经过小规模的试点测试，西弗吉尼亚州（WV）的所有DMV办公室被随机分配接受培训或作为对照组。结果显示，接受过培训的车管所员工的客户注册为器官捐赠者的可能性要高出7.5%。保守估计，这将每月产生大约800个额外的捐助者指定。基于网络的培训的一个重要方面是，一旦部署，它可以继续使用，而不会产生额外的费用；WV目前要求所有新员工完成培训计划。这种培训可以在全国范围内采用。
On approach to addressing the continual shortage of organ donors is to encourage people to join a state donor registry. Joining the registry saves time and assures family members that organ donation is what their loved one would want. However, fewer than half of adults have taken this step. We tested a brief, web-based training program for department of motor vehicles (DMV) staff that educates them about organ and tissue donation and also models the correct way to interact with customers. The intervention was developed with extensive input and active participation from DMV staff. After a small-scale pilot test, all DMV offices across the state of West Virginia (WV) were randomized to receive the training or serve as a comparison group. The results showed that customers of DMV staff who had received the training were 7.5% more likely to register as organ donors. A conservative estimate is that this generates approximately 800 additional donor designations per month. An important aspect of web-based training is that once it has been deployed, it can continue to be used without incurring additional cost; the state of WV currently requires all new employees to complete the training program. This type of training can be adopted nationwide.