Affective mechanisms linking dysfunctional behavior to performance in work teams: A moderated mediation study
Affective mechanisms linking dysfunctional behavior to performance in work teams: A moderated mediation study
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DOI：
10.1037/0021-9010.93.5.945
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发表时间：
2008-09-01
影响因子：
9.9
通讯作者：
Bruch, Heike
中科院分区：
文献类型：
--
作者：
Cole, Michael S.;Walter, Frank;Bruch, Heike
本研究探讨了学习行为失调与团队绩效之间的关系。数据包括团队的功能失调行为和消极情绪的措施，以及主管的团队的（非语言）消极情绪表达和性能的评级。利用61个工作团队的现场样本，作者用强大的数据分析技术测试了拟议的关系。结果是一致的假设的概念方案，在消极的团队情感基调介导的功能失调的团队行为和绩效之间的关系时，团队的非语言的负面表现力高，但非语言的表现力低。基于这些发现，作者得出结论，在团队情境中，功能失调行为和绩效之间的联系比以前认为的要复杂，从而产生了一种适度的中介模式。总之，研究结果表明，团队成员的集体情绪和情绪处理是决定功能失调的学习行为与团队绩效之间关系的关键机制。
The present study examines the association between dysfunctional learn behavior and team performance. Data included measures of teams' dysfunctional behavior and negative affective tone as well as supervisors' ratings of teams' (nonverbal) negative emotional expressivity and performance. Utilizing a field sample of 61 work teams, the authors tested the proposed relationships with robust data analytic techniques. Results were consistent with the hypothesized conceptual scheme, in that negative team affective tone mediated the relationship between dysfunctional team behavior and performance when teams' nonverbal negative expressivity was high but not when nonverbal expressivity was low. On the basis of the findings, the authors conclude that the connection between dysfunctional behavior and performance in team situations is more complex than was previously believed-thereby yielding a pattern of moderated mediation. In sum, the findings demonstrated that team members' collective emotions and emotional processing represent key mechanisms in determining how dysfunctional learn behavior is associated with team performance.