Knowledge sharing processes in Tunisian small ICT firms
Knowledge sharing processes in Tunisian small ICT firms
复制标题
突尼斯小型 ICT 公司的知识共享流程
DOI:
10.1108/00242531111100559
复制
发表时间:
2011
期刊:
影响因子:
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通讯作者:
Meriam Amamou
中科院分区:
文献类型:
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作者:
S. Harbi;Alistair R. Anderson;Meriam Amamou
Purpose – The purpose of this paper is to examine how knowledge and information is shared by small information and communication technology firms in Tunisia.Design/methodology/approach – The paper employs a comparative case study approach. This was intended to collect data that describe processes and also to elicit information about the reasons for these processes. The authors set the study in the context of a developing country.Findings – It was found that information and knowledge is key to the operational success of these companies. Knowledge, and its application, is crucial to their competitive advantage. The companies have developed very useful internal systems for sharing information. They also have efficient methods for tapping into existing external knowledge. However, evidence was also found of immature national information sharing systems. The authors attribute this to the level of development in Tunisia and to the understandable attitudes of the firm owners.Research limitations/implications – W...