Designing interactive systems for the developing world - reflections on user-centred design
Designing interactive systems for the developing world - reflections on user-centred design
复制标题
为发展中国家设计交互系统——以用户为中心的设计反思
DOI：
10.1109/ictd.2007.4937419
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发表时间：
2007
期刊：
影响因子：
--
通讯作者：
E. Blake
中科院分区：
文献类型：
--
作者：
Andrew J. Maunder;G. Marsden;Dominic Gruijters;E. Blake
以用户为中心的设计（UCD）是一种被广泛接受和有用的设计方法，用于设计交互系统。近年来，发展中国家的研究人员试图利用UCD，但结果喜忧参半。来自两个发展中国家的UCD项目（MuTI移动的和CyberTracker）的结果表明，UCD提供的分析工具和技术是有用的，但在解释分析结果以产生需求规范时会出现困难。特别是，传统的UCD方法没有考虑用户的物理和社会环境的更广泛和复杂的影响。实地研究还强调了现有的早期原型技术的局限性，如纸上原型。作者通过介绍他们认为更适合发展中国家的几种工具和技术以及候选dasiaUCD 4Devpsila方法的基本组成部分来解决这些问题。这些工具和技术包括使用dasia 4Devpsila框架，如dasia真实的访问/真实的Impactpsila标准，以突出相关的发展中国家问题，在早期原型制作阶段使用高保真技术人工制品，发展有动力的用户群体的重要性，以及需要采取渐进的参与性设计方法。
User-centred design (UCD) is a well-accepted and useful design methodology for designing interactive systems. In recent years, developing world researchers have attempted to utilise UCD but with mixed results. The results from two developing world, UCD projects, MuTI Mobile and CyberTracker, have shown that the analysis tools and techniques provided by UCD are useful but difficulties arise when interpreting the analysis findings to produce a requirements specification. In particular, traditional UCD methodologies fail to consider the broader and complex effects of the user's physical and social environments. The field studies also highlighted the limitations of existing early-stage prototyping techniques, such as paper-prototyping. The authors address these issues by presenting several tools and techniques that they feel are more suited to the developing world and essential components of a candidate dasiaUCD4Devpsila methodology. These tools and techniques include the use of dasia4Devpsila frameworks, such as the dasiaReal Access/Real Impactpsila criteria, to highlight pertinent developing world issues, the use of higher fidelity technology artefacts during early stage prototyping, the importance of developing a motivated user group and the need for a progressive participatory design approach.