How Does Mobile Context Affect People's Web Search Behavior?: A Diary Study of Mobile Information Needs and Search Behaviors
How Does Mobile Context Affect People's Web Search Behavior?: A Diary Study of Mobile Information Needs and Search Behaviors
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DOI：
10.1109/aina.2012.134
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发表时间：
2012-03
期刊：
影响因子：
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通讯作者：
Daijiro Komaki;T. Hara;S. Nishio
中科院分区：
文献类型：
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作者：
Daijiro Komaki;T. Hara;S. Nishio
移动的设备已经变得流行以访问移动中的信息。然而，移动的设备的物理限制，如显示尺寸和输入能力以及用户上下文的变化可能会影响用户的信息需求和搜索行为。为了设计一种新的搜索服务，考虑到移动的用户的情况下，有必要详细了解移动的用户的搜索行为。在这项工作中，我们进行了一项日记研究，使用26名参与者在日本，重点是如何移动的上下文影响用户的信息需求和搜索行为。特别是，我们专注于详细的行为时，用户未能找到他们需要的信息。我们的主要发现包括用户的搜索行为不仅受到信息需求的影响，而且还受到进行搜索的地方的影响，这可能是设计未来移动的搜索服务和应用的重要线索。
Mobile devices have become popular to access the information on-the-move. However, the physical restrictions of mobile devices such as display size and input capabilities and the changes of users' contexts may affect the users' information needs and search behaviors. In order to design a new search service which takes mobile users' situation into consideration, it is essential to understand search behaviors of mobile users in detail. In this work, we conducted a diary study using 26 participants in Japan, focusing on how mobile context affects users' information needs and search behaviors. In particular, we focus on detailed behaviors when users failed to find the information they needed. Our main findings include that user's search behaviors were affected not only by the information needs but also the place where the searches were conducted, which might be an important cue to design future mobile search services and applications.