Crisis and emergency risk communication as an integrative model

Crisis and emergency risk communication as an integrative model
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DOI:
10.1080/10810730590904571
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发表时间:
2005-01-01
影响因子:
4.4
通讯作者:
Seeger, MW
Seeger, MW
中科院分区:
医学3区
文献类型:
--
作者:
Reynolds, B;Seeger, MW

文献摘要

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本文描述了一种称为危机和应急风险沟通(CERC)的沟通模型。该模式概述为许多传统的健康和风险沟通概念与危机和灾害沟通工作的融合。概述了在灾害或危机发展的各个阶段应要求进行的各种具体的传播活动。虽然危机在定义上是不确定的、模棱两可的,而且往往是混乱的情况,但CERC模型是作为健康传播者可以用来帮助管理这些复杂事件的工具提出的。
This article describes a model of communication known as crisis and emergency risk communication (CERC). The model is outlined as a merger of many, traditional notions of health and risk communication with work in crisis and disaster communication. The specific kinds of communication activities that should be called for at various stages of disaster or crisis development are outlined. Although crises are by definition uncertain, equivocal, and often chaotic situations, the CERC model is presented as a tool health communicators can use to help manage these complex events.