Optimising police dispatch for incident response in real time

Optimising police dispatch for incident response in real time
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优化警察调度以实时响应事件

DOI:
10.1080/01605682.2018.1434401
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发表时间:
2018
影响因子:
3.6
通讯作者:
Dunnett S
Dunnett S
中科院分区:
管理学4区
文献类型:
--
作者:
Dunnett S

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至关重要的是,警察部队必须以具有成本效益的方式运作,在应对事件的情况下,必须分配最有效的资源。目前的程序是,警察应急部队由调度员使用资源列表和绘图软件手动分配。这一过程的效率可以通过使用嵌入在自动框架中的综合数学方法来提高,从而产生本文开发的最佳选择框架。该框架结合了地图和路线算法,以及一个决策过程,以促进事件响应的最佳警官选择。决策过程考虑了最快响应时间、预测的交通状况、驾驶资格、响应单元可用性和需求覆盖范围等信息。选择框架已通过模拟进行了测试和验证,并已显示通过缩短响应时间、增加响应单元可用性和扩大需求覆盖范围来提高响应单元的效率。
It is crucial that police forces operate in a cost efficient manner and, in the case of incident response, that the most efficient resources are allocated. The current procedure is that police response units are allocated manually by a dispatcher using a resource list and mapping software. The efficiency of this process can be improved by the use of integrated mathematical approaches embedded within an automatic framework, yielding the optimal selection framework developed in this paper. The framework combines mapping and routing algorithms, and a decision process to facilitate optimal officer selection for incident response. The decision process considers information such as quickest response time, predicted traffic conditions, driving qualifications, response unit availability and demand coverage. The selection framework has been tested and validated through simulation and has shown to increase the efficiency of response units through reduced response times, increased response unit availability, and greater demand coverage.
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