Persona cases: a technique for grounding personas
Persona cases: a technique for grounding personas
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角色案例：一种扎根角色的技术
DOI：
10.1145/1978942.1979274
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发表时间：
2011
期刊：
影响因子：
--
通讯作者：
I. Flechais
中科院分区：
文献类型：
--
作者：
Shamal Faily;I. Flechais
在以用户为中心的设计中，人物角色是一种流行的技术，然而其有效性受到质疑。虽然用于开发人物角色的技术及其与其他设计活动的集成提供了一定程度的有效性，但人物角色的合法性可能会受到挑战其特征的威胁。本文介绍了人物角色案例：人物角色的特征既植根于其经验数据的原始来源，又可追溯到其原始来源。这种方法建立在定性数据分析中的意义形成是一种论证活动的前提下，并将与扎根理论分析相关的概念与最近关于论证人物角色特征的工作相结合。我们使用关键基础设施保护领域的案例研究来说明此方法。
Personas are a popular technique in User-Centered Design, however their validity can be called into question. While the techniques used to developed personas and their integration with other design activities provide some measure of validity, a persona's legitimacy can be threatened by challenging its characteristics. This note presents Persona Cases: personas whose characteristics are both grounded in, and traceable to their originating source of empirical data. This approach builds on the premise that sense-making in qualitative data analysis is an argumentative activity, and aligns concepts associated with a Grounded Theory analysis with recent work on arguing the characteristics of personas. We illustrate this approach using a case study in the Critical Infrastructure Protection domain.