The value of intercultural competence for performance of multicultural teams
The value of intercultural competence for performance of multicultural teams
复制标题
跨文化能力对多元文化团队绩效的价值
DOI：
10.1108/13527590410556827
复制
发表时间：
2004
影响因子：
1.7
通讯作者：
R. G. Milter
中科院分区：
文献类型：
--
作者：
A. Matveev;R. G. Milter
在跨国公司工作的经理们通过多文化团队实现他们的组织目标。多文化团队的表现可以从跨文化沟通的角度进行考察。对提高跨文化团队绩效感兴趣的高管、经理、管理顾问和教育工作者需要了解跨文化能力及其对团队绩效的影响。本文提供了高绩效多元文化团队的工作定义，并概述了多元文化团队面临的挑战。这些定义，加上广泛的访谈数据和在多文化团队中工作的美国和俄罗斯经理的详细自我报告，强调了跨文化能力在提高这些团队绩效方面的高度重要性。本文还强调了高绩效多元文化团队的特点，多元文化团队的共同挑战，以及这些挑战的来源。
Managers working in multinational companies carry out their organizational goals through multicultural teams. Performance of multicultural teams can be examined from an intercultural communication perspective. Executives, managers, management consultants, and educators interested in improving multicultural team performance need to know about intercultural competence and how it affects team performance. This article provides a working definition of high‐performance multicultural teams and outlines the challenges multicultural teams face. These definitions along with extensive interview data and detailed self‐reports of American and Russian managers working in multicultural teams emphasize the high importance of intercultural competence in improving the performance of these teams. This article also serves to highlight the characteristics of high‐performance multicultural teams, the common challenges of multicultural teams, and the sources of these challenges.