Co-design with marginalised people: designers’ perceptions of barriers and enablers
Co-design with marginalised people: designers’ perceptions of barriers and enablers
复制标题
与边缘化人群共同设计：设计师对障碍和推动因素的看法
作者：
S. Jagtap
摘要世界收入金字塔的底部，通常称为金字塔底部（BOP），代表生活在发展中国家的低收入人群。与BOP人员共同设计对于产品和服务的持续采用和使用至关重要。基于对实践设计师的采访，我们确定了设计师在与这些边缘化的人共同设计的过程中承担各种任务时遇到的障碍和推动因素。研究结果表明，广泛的因素，涉及到BOP的背景下，共同设计的过程和方法，组织问题，以及合作方面，支持或阻碍活动的共同设计过程。考虑这些因素，正如设计师所认为的那样，可以与BOP人员进行更有效的协同设计。
ABSTRACT The base of the world income pyramid, typically known as the Base of the pyramid (BOP), represents low-income people living in developing countries. Co-design with BOP people is crucial for sustained adoption and use of products and services. Based on interviews with practising designers, we identify barriers and enablers that the designers encounter in undertaking various tasks in the process of co-designing with these marginalised people. The findings suggest that a broad range of factors, related to the BOP context, co-design processes and methods, organisational issues, and aspects of collaboration, support or hinder activities in the co-design process. Consideration of these factors, as perceived by the designers, can lead to more impactful co-design with BOP people.