An Empirical Approach to Workload and Human Capability Assessment in a Manufacturing Plant
An Empirical Approach to Workload and Human Capability Assessment in a Manufacturing Plant
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制造工厂工作量和人员能力评估的实证方法
DOI：
10.1007/978-3-030-14273-5_11
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发表时间：
2018
期刊：
影响因子：
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通讯作者：
Franco Modaffari
中科院分区：
文献类型：
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作者：
Lorenzo Comberti;M. Leva;M. Demichela;S. Desideri;G. Baldissone;Franco Modaffari
本案例研究中提出的工业过程优化范围中的人为因素贡献必须考虑不同工作站的体力和脑力工作量要求以及分配给它们的操作员的能力。其范围是为工业管理部门提供一种更好的方式，将人力资源分配给需要不同操作技能的任务。开发和定制的模型显示了应用该模型的案例研究的结果，但也提供了一个可推广的功能，可以扩展到其他背景和情况。所进行的评估有助于考虑在技术措施、程序优化和改进工作组织方面的必要改进领域，以减少缺陷和废物的产生。本文简要介绍了用于评估装配线复杂任务工作量和匹配操作员技能的理论和实证方法，并讨论了其应用的一些初步结果。
The Human Factors contribution in the scope of the industrial process optimization presented in this case study had to deal with considerations regarding the physical and mental workload requirements of different workstations and the capabilities of the operators assigned to them. The scope was to provide the industrial management with a better way to allocate human resources to tasks requiring different operational skills. The model developed and customised showed promises results for the case study in which it was applied but offers also a generalizable feature that can extend to other contexts and situations. The assessment performed can contribute to consider necessary areas of improvement in terms of technical measures, procedure optimizations and improved work organization, to reduce defects and waste generation. The paper presents a brief description of the theoretical and empirical approach used to assess the workload of complex tasks in assembly lines and the matching operators’ skillsets; furthermore, it also discusses some of the preliminary results of its application.