The impact of customer returns on decisions in a newsvendor problem with and without buyback policies
The impact of customer returns on decisions in a newsvendor problem with and without buyback policies
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DOI：
10.1111/j.1475-3995.2010.00797.x
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发表时间：
2011-07
期刊：
影响因子：
--
通讯作者：
Jing Chen;P. C. Bell
中科院分区：
文献类型：
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作者：
Jing Chen;P. C. Bell
在本文中，我们研究了在单周期随机需求（报贩）环境下，顾客退货如何影响零售商的订购决策、制造商的批发价格决策以及制造商和零售商的利润。当制造商是Stackelberg领导者，零售商是跟随者时，我们还研究了如何签订回购政策，其中制造商回购未售出的库存和客户退回的产品，这样制造商和零售商都比他们独立运营时更有利可图。我们还展示了如何将这项工作推广到多个零售商的情况。
In this paper, we examine how customer returns influence the retailer's ordering decision, the manufacturer's wholesale price decision, and the profits of the manufacturer and the retailer, in a single-period, stochastic demand (newsvendor) setting. When the manufacturer is a Stackelberg leader and the retailer is the follower, we also examine how to contract a buyback policy, where the manufacturer buys back both unsold inventory and customer-returned products, so that both the manufacturer and the retailer are more profitable than if they operate independently. We also show how this work can be generalized to the case of multiple retailers.