Preferred terms for users of mental health services among service providers and recipients.
Preferred terms for users of mental health services among service providers and recipients.
复制标题
服务提供者和接受者中心理健康服务用户的首选术语。
DOI：
10.1176/appi.ps.51.2.203
复制
发表时间：
2000
影响因子：
3.8
通讯作者：
Rahul Manchanda
中科院分区：
文献类型：
--
作者：
Verinder Sharma;Diane Whitney;S. Kazarian;Rahul Manchanda
目的
用于指精神病服务接受者的术语仍然存在争议。目前使用的术语包括"病人"、"客户"、"消费者"和"幸存者"。“在这项研究中，心理健康服务的接受者和提供者被调查了他们对这些术语的偏好，并对回答进行了分析，以确定与各种偏好相关的因素。
方法
共有550名服务提供者和427名受助人在安大略省的四个地点-两个省级精神病医院，一个私人精神卫生中心，和一个综合医院的精神科-参加了一个简短的匿名调查。
结果
在服务提供者中，68.4%的人更喜欢"病人"一词，26.5%的人更喜欢"客户"，0.5%的人更喜欢"消费者"。"Logistic回归分析显示，服务提供者的偏好与年龄和性别有关。在服务对象中，54.8%的人喜欢"病人"，28.8%的人喜欢"客户"，7%的人喜欢"幸存者"，2.8%的人喜欢"消费者"。“服务接受者的偏好与网站，自我报告的诊断和就业状况有关。
结论
研究结果表明，缺乏普遍性的偏好为用户的心理健康服务，并建议服务提供者和接受者之间的对话首选条款。
OBJECTIVE
The terms used to refer to recipients of psychiatric services continue to be controversial. Terms in current use include "patient," "client," "consumer," and "survivor." In this study mental health service recipients and providers were surveyed about their preferences among these terms, and responses were analyzed to identify factors associated with various preferences.
METHODS
A total of 550 service providers and 427 recipients at four sites in Ontario-two provincial psychiatric hospitals, a private mental health center, and a psychiatric unit of a general hospital-participated in a brief anonymous survey.
RESULTS
Among service providers, 68.4 percent preferred the term "patient," 26.5 percent preferred "client," and.5 percent preferred "consumer." Logistic regression analysis showed that service providers' preferences were associated with age and gender. Among service recipients, 54.8 percent preferred the term "patient," 28.8 percent preferred "client," 7 percent preferred "survivor," and 2.8 percent preferred "consumer." Service recipients' preferences were associated with site, self-reported diagnosis, and employment status.
CONCLUSION
The study results indicate lack of universality in preferences for terms for users of mental health services and suggest the need for dialogue about preferred terms between service providers and recipients.