Regional hotel performance and benchmarking in the Pearl River Delta: An input and output efficiency analysis

Regional hotel performance and benchmarking in the Pearl River Delta: An input and output efficiency analysis
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DOI:
10.1108/ijchm-05-2016-0270
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发表时间:
2018-03
影响因子:
11.1
通讯作者:
Hongwei Liu;Henry Tsai;Jie Wu
Hongwei Liu;Henry Tsai;Jie Wu
中科院分区:
管理学2区
文献类型:
--
作者:
Hongwei Liu;Henry Tsai;Jie Wu

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本研究通过考虑区域差异和收入产出的权重限制,对珠江三角洲(广州、香港和澳门)酒店的成本效率和收入进行建模。设计/方法/方法我们修改并应用上下文相关保证区域数据包络分析(CAR-DEA)模型来评估珠三角41家酒店的绩效。该模型考虑了产出变量之间的关系,并在考虑不同收入来源的相对重要性时,将酒店的收入构成设置为权重限制。(1)在对41家酒店进行综合评价时,广州酒店的纯技术效率优于其他两个城市,而澳门酒店的规模效率最好。(2)在实行担保区域限制时,澳门酒店的规模效益优于其他两个城市。(3)考虑到地区差异,澳门酒店…
Purpose This study models cost efficiency against revenue for hotels in the Pearl River Delta (PRD)—in Guangzhou, Hong Kong, and Macau—by considering regional differences and weight restrictions on revenue output. Design/methodology/approach We modified and applied a context-dependent assurance region data envelopment analysis (CAR-DEA) model in assessing the performance of 41 hotels in the PRD. The model considers the relationships among output variables and sets the revenue composition of the hotels as weight restrictions in accounting for the relative importance of different revenue sources. Findings (1) When assessing the 41 hotels all together, those in Guangzhou outperformed the other two cities by showing better pure technical efficiency, while those in Macau had the best scale efficiency. (2) When the assurance region restriction was imposed, the hotels in Macau outperformed those of the other two cities by showing better scale efficiency. (3) When considering regional differences, the Macau hotel...