Regional hotel performance and benchmarking in the Pearl River Delta: An input and output efficiency analysis
Regional hotel performance and benchmarking in the Pearl River Delta: An input and output efficiency analysis
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DOI:
10.1108/ijchm-05-2016-0270
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发表时间:
2018-03
影响因子:
11.1
通讯作者:
Hongwei Liu;Henry Tsai;Jie Wu
中科院分区:
文献类型:
--
作者:
Hongwei Liu;Henry Tsai;Jie Wu
Purpose This study models cost efficiency against revenue for hotels in the Pearl River Delta (PRD)—in Guangzhou, Hong Kong, and Macau—by considering regional differences and weight restrictions on revenue output. Design/methodology/approach We modified and applied a context-dependent assurance region data envelopment analysis (CAR-DEA) model in assessing the performance of 41 hotels in the PRD. The model considers the relationships among output variables and sets the revenue composition of the hotels as weight restrictions in accounting for the relative importance of different revenue sources. Findings (1) When assessing the 41 hotels all together, those in Guangzhou outperformed the other two cities by showing better pure technical efficiency, while those in Macau had the best scale efficiency. (2) When the assurance region restriction was imposed, the hotels in Macau outperformed those of the other two cities by showing better scale efficiency. (3) When considering regional differences, the Macau hotel...