The Role of Error Management Culture for Firm and Individual Innovativeness
The Role of Error Management Culture for Firm and Individual Innovativeness
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DOI：
10.1111/apps.12129
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发表时间：
2018-07-01
影响因子：
7.2
通讯作者：
Hardt-Gawron, Julia Verena
中科院分区：
文献类型：
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作者：
Fischer, Sebastian;Frese, Michael;Hardt-Gawron, Julia Verena
在工作中创新是有风险的，因为每一项新的努力也容易出错。因此，组织中管理错误的方式可能与组织的创新性有关。我们研究了错误管理文化作为一个重要的，往往被忽视的组织文化因素假设与组织和个人的创新。错误管理文化意味着公司接受人们犯错误，并使用与沟通错误有关的组织实践，分享错误知识，在错误情况下提供帮助，并迅速发现和处理错误以处理错误（货车Dyck，Frese，Baer，& Sonnentag，，第1229页）。我们的样本包括30家公司，N=227名员工。为了减少常见的方法方差的问题，我们将每个公司的样本分为两个子样本：一个子样本用于测量错误管理文化，另一个用于测量组织创新性。多层次结构方程模型（MSEM）分析表明，错误管理文化与组织和个人的创新。组织创新性在错误管理文化与个人创新性之间起中介作用。一个潜在的含义是，希望提高创新能力的组织可能需要检查他们的错误管理文化。
To innovate at work is risky as every new endeavour is also error-prone. Therefore, the way errors are managed in organisations may be related to organisations' innovativeness. We studied error management culture as one important and often overlooked organisational culture factor hypothesised to be related to organisational and individual innovativeness. Error management culture implies that a firm accepts that people make errors and uses organizational practices related to communicating about errors, to sharing error knowledge, to helping in error situations, and to quickly detecting and handling errors to deal with errors (Van Dyck, Frese, Baer, & Sonnentag, , p. 1229). Our sample consists of 30 companies with N=227 employees. To decrease the problem of common method variance, we split the samples within each company into two subsamples: one subsample was used for the measurement of error management culture and the other one for the measure of organisational innovativeness. A multilevel structural equation modelling (MSEM) analysis showed error management culture to be related to organisational and individual innovativeness. Organisational innovativeness was a mediator for the relationship between error management culture and individual innovativeness. A potential implication is that organisations wanting to increase their innovativeness may need to examine their error management culture.