Avoiding Theoretical Stagnation: A Systematic Review and Framework for Measuring Public Value

Avoiding Theoretical Stagnation: A Systematic Review and Framework for Measuring Public Value
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DOI:
10.1111/1467-8500.12251
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发表时间:
2018-03
影响因子:
2.2
通讯作者:
Nicholas Faulkner;Stefan Kaufman
Nicholas Faulkner;Stefan Kaufman
中科院分区:
管理学4区
文献类型:
--
作者:
Nicholas Faulkner;Stefan Kaufman

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公共价值理论已经成为公共管理研究中的一个热门话题,但它的支持者长期以来一直认识到,在实证检验该理论的核心命题方面存在困难。对于如何衡量组织创造公共价值的程度一直缺乏明确性,这使得研究人员无法定量研究公共价值的原因、后果和相关性。当前的研究系统地回顾了关于公共价值测量的不断增长的文献,以确定、评估和综合可用的测量方法。通过对已公布的措施中存在的主题进行定性综合,我们确定了衡量公共价值的四个关键组成部分,这些组成部分似乎在一系列政策和国家背景下是重要的。我们的审查确定了一个很有希望的框架,可以用来构建一个全面的公共价值衡量标准,并在这样做的过程中提供了一种手段,以促进公共价值方法的理论发展和测试。
Public value theory has become a hot topic in public administration research, but its proponents have long recognised difficulties in empirically testing the theory's central propositions. There has been a lack of clarity about how to measure the extent to which organisations are generating public value, which has rendered researchers unable to quantitatively study the causes, consequences and correlates of public value. The current study systematically reviews the growing literature on public value measurement to identify, evaluate, and synthesise available measures. Through a qualitative synthesis of the themes present in published measures, we identify four key components for measuring public value that appear to be important across a range of policy and national contexts. Our review identifies a promising framework that could be used to structure a comprehensive measure of public value and, in doing so, provides a means to progress theoretical development and testing of the public value approach.