Patient information needs: pre- and post-consultation.
Patient information needs: pre- and post-consultation.
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DOI：
10.1177/1460458206063811
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发表时间：
2006-06-01
影响因子：
3
通讯作者：
Blandford, Ann
中科院分区：
文献类型：
--
作者：
Attfield, Simon J;Adams, Anne;Blandford, Ann
本文介绍了一项关于国民保健服务患者信息寻求行为的研究结果，该研究探讨了信息需求的动机触发因素。以往的研究强调了上下文元素在用户不断变化的信息需求中的重要性。本文强调了这些需求如何可能集中在特定事件上：特别是患者与医生的咨询。病人主动提供信息，以评估他们是否需要临床干预，为病人-医生咨询做准备，并核实咨询后的诊断或治疗。研究表明，对健康从业人员有信心是寻求信息的一个关键动机。另一个是希望明智、高效和有效地使用卫生服务资源。
This paper presents findings from a study of information seeking behaviour by National Health Service patients which explored motivational triggers for infor- mation needs. Previous research has highlighted the importance of contextual elements in users' changing information needs. This paper highlights how those needs may centre on specific events: in particular, a patient's consultation with their doctor. Patients initiate information seeking to assess whether they need clinical intervention, in preparation for the patient-doctor consultation and to verify the diagnosis or treatment stemming from that consultation. The study has revealed that having confidence in health practitioners is one key motiva- tion for information seeking. Another is a desire to use health service resources judiciously, efficiently and effectively.