Diversity management as navigation through organizational paradoxes
Diversity management as navigation through organizational paradoxes
复制标题
多元化管理作为组织悖论的导航
DOI：
10.1108/edi-12-2018-0236
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发表时间：
2020
期刊：
影响因子：
--
通讯作者：
S. Kuna
中科院分区：
文献类型：
--
作者：
R. Nadiv;S. Kuna
积累的证据表明，在促进劳动力多样性方面，多样性管理（DM）的努力产生了好坏参半的结果，甚至失败了。以前的学术尝试解释了DM倡议的混合结果，只提供了部分的理解。本研究运用悖论的视角，从多样性管理者的角度更好地理解战略决策的挑战，多样性管理者在促进和实施多样性举措中发挥着核心作用。对以色列大型商业组织的多元化经理进行了深入访谈，探讨了从业者对实施多元化倡议所面临的挑战的看法。采用了扎根理论方法。研究结果揭示了一个悖论的出现：多样性倡议产生了组织紧张，破坏了他们的成功，因此扩大了进一步多样性干预的需求。三种截然不同的矛盾：必要的变化vs .对稳定的渴望；官僚控制vs灵活程序;以及长期的商业收益和短期的损失。多元化管理者利用两种相反的策略来应对这些矛盾。这项研究并不代表不同员工或高管的声音。数据集中在中层从业者对DM挑战的描述以及他们应对这些挑战的方法上。这些发现揭示了一种对抗悖论的有效策略。认识到矛盾并正确处理它可能会极大地促进成本高昂的糖尿病改变干预措施的成功。对DM从业者的学术教育和培训提出了建议。基于悖论框架，这为理解实施糖尿病的挑战提供了一个新的有利位置，研究结果有助于学术理解糖尿病干预措施的有限成功。
Accumulated evidence suggests that efforts at diversity management (DM) yield mixed results or even fail in terms of promoting workforce diversity. Previous scholarly attempts to explain the mixed results of DM initiatives provided only partial understanding. This study applies a paradox perspective to better understand the challenges of DM from the vantage point of diversity managers, who play a central role in the promotion and implementation of diversity initiatives.,In-depth interviews with diversity managers in large business organizations in Israel explored practitioners' conceptions of the challenges underlying the implementation of diversity initiatives. A grounded theory approach was utilized.,The findings reveal the emergence of paradox: diversity initiatives generate organizational tensions that undermine their success and hence amplify the need for further diversity interventions. Three distinct paradoxes are identified: necessary change vs desire for stability; bureaucratic control vs flexible procedures; and long-term business gains vs short-term losses. Diversity managers utilize two opposing strategies to contend with these paradoxes.,This study does not represent voices of diverse employees or of top executives. The data focused on mid-level practitioners' descriptions of DM challenges and their methods of contending with them.,The findings shed light on an effective strategy of contending with paradox. Recognizing paradox and navigating it properly may greatly advance the success of costly DM change interventions. Implications are suggested regarding the academic education and training of DM practitioners.,Based on the paradox framework, which offers a novel vantage point for understanding the challenges of implementing DM, the findings contribute to the scholarly understanding of the limited success of DM interventions.