Mapping actors and agendas: Political frameworks of systems design and participation
Mapping actors and agendas: Political frameworks of systems design and participation
复制标题
DOI：
10.1207/s15327051hci1103_1
复制
发表时间：
1996-01-01
影响因子：
5.3
通讯作者：
Wagner, I
中科院分区：
文献类型：
--
作者：
Gartner, J;Wagner, I
本文提供了一个框架和分析工具，讨论设计和参与的政治和组织背景，并确定其一些核心特征。可分为三个参与领域：设计工作和系统;设计行动的组织框架;和设计劳资关系的背景。借鉴材料从2个案例研究在德国和奥地利，我们专注于不断发展的网络的行动者和中介人谁以各种方式有助于工作和系统的设计，政治文化的影响和法律的框架如何合法议程的创建，以及系统设计和其他议程之间的关系（例如，组织发展和集体谈判）。我们建议使用行动者网络理论不仅作为一个社会学的练习，但作为一种工具。它有助于在更大的背景下定位行为者，反思其具体的“调解”作用，并制定适当的调解做法。此外，个案研究指出了在支离破碎的政治文化中参与的局限性，并提请注意理解议程制定的重要性。每一个竞技场都有自己的一套合理的规则从用户界面设计到工作生活质量和隐私问题。参与设计需要强有力的议程，可以在所有领域建立，并可以转化为工作和设计问题，明显相关的用户与计算机系统的日常工作。
The article provides a framework and analytical tool for discussing the political and organizational context of design and participation and for identifying some of its central characteristics. Three arenas for participation are distinguished: designing work and systems; designing organizational frameworks for action; and designing the industrial relations context.Drawing upon material from 2 case studies in Germany and Austria, we focus on the evolving network of actors and intermediaries who in various ways contribute to work and systems design, the influence of the political culture and the legal framework on how legitimate agenda are created, and the relations between systems design and other agendas (e.g., organizational development and collective bargaining).We propose to use actor-network theory not just as a sociological exercise but as a tool. It helps to position actors within a larger context and reflect on their specific 'mediating' roles and to formulate appropriate practices of intermediation. Furthermore, the case studies point at the limitations to participation in fragmented political cultures and call attention to the importance of understanding agenda setting. Each arena of action has its own set of legitimate agendas-from questions of user interface design to quality of working life and privacy issues. Participation in design needs powerful agendas that can be established in all arenas and that can be translated notably into work and design questions with obvious relevance to users for everyday work with a computer system.