Humans and Machines at Work: Monitoring, Surveillance and Automation in Contemporary Capitalism
Humans and Machines at Work: Monitoring, Surveillance and Automation in Contemporary Capitalism
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工作中的人类和机器：当代资本主义中的监控、监视和自动化
DOI：
10.1007/978-3-319-58232-0_1
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发表时间：
2017
期刊：
影响因子：
2.8
通讯作者：
X. Whittaker
中科院分区：
文献类型：
--
作者：
Phoebe V. Moore;Martin Upchurch;X. Whittaker
20世纪初，面对科学管理，工会担心的“速度”问题已经成为一个时间和空间问题，因为工人的每一个动作和活动都被跟踪和监视，算法老板也随之出现。工人在当地的抵制以及国家和国际工会的反应反映了工作数字化的普遍性。从中国到英国，世界各地的城市里，不稳定的零工经济工作者骑自行车、开出租车；记录家庭佣工的计时和活动情况；印度呼叫中心的员工经历了侵入性的跟踪，但员工颠覆的创造性形式是显而易见的；仓库工人发现隐藏的数据已被用于裁员；学术研究人员认为他们的工作被“数据泡沫”所掩盖，这对我们没有好处；记者们遭受着算法的诅咒。这些案例都是在霍桑实验和自动化谱系中看到的身份和自我实验的历史记录中出现的。
Speed up, feared by trade unions in the early twentieth century when faced with scientific management, has become an issue of both time and space as workers’ every movements and activities are tracked and surveilled and the algorithmic boss unveiled. Workers’ local resistance and national and international unions responses reflect the ubiquity of work’s digitalisation. Precarious gig economy workers ride bikes and drive taxis in cities across the world from China to Britain; domestic workers’ timekeeping and movements are documented; call centre workers in India experience invasive tracking but creative forms of worker subversion are evident; warehouse workers discover that hidden data has been used for layoffs; academic researchers see their labour obscured by a ‘data foam’ that does not benefit us; and journalists suffer the algorithmic curse. These cases are couched in historical accounts of identity and selfhood experiments seen in the Hawthorne experiments and the lineage of automation.