Communication techniques for patients with low health literacy: a survey of physicians, nurses, and pharmacists.
Communication techniques for patients with low health literacy: a survey of physicians, nurses, and pharmacists.
复制标题
健康素养低下患者的沟通技巧：对医生、护士和药剂师的调查。
DOI：
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复制
发表时间：
2007
影响因子：
2.3
通讯作者：
M. Wolf
中科院分区：
文献类型：
--
作者：
J. Schwartzberg;A. Cowett;Jonathan B VanGeest;M. Wolf
客观化
探讨医护人员使用自我报告技术加强与低健康素养患者的沟通。
方法
对参加患者安全和医疗质量继续教育课程的医生(n=99)、护士(n=87)和药剂师(n=121)进行了调查。每个人都被要求根据使用频率和对健康素养较低的患者的有效性对加强沟通的策略进行评级。
结果
使用简单语言(94.7%)、分发印刷品(70.3%)、语速慢(67.3%)是最常用的策略。目前由健康素养专家推荐的战略较少被常规使用。
结论
需要进一步的研究来评估在不同的临床接触中，对识字能力有限的患者的沟通策略的有效性。
OBJECTIVE
To explore the self-reported techniques used by health care professionals to enhance communication with patients with low health literacy.
METHODS
A survey was administered to physicians (n=99), nurses (n=87), and pharmacists (n=121) attending continuing education programs on patient safety and health care quality. Each was asked to rate communication-enhancing strategies by frequency of use and effectiveness with patients with low health literacy.
RESULTS
Using simple language (94.7%), handing out printed materials (70.3%), and speaking more slowly (67.3%) were the most commonly used strategies. Strategies currently recommended by health literacy experts were less routinely used.
CONCLUSIONS
Further research is needed that evaluates the effectiveness of communication strategies for patients with limited literacy skills within diverse clinical encounters.
影响因子：
45.3
作者：
Bennett, CL;Ferreira, MR;Sartor, O
通讯作者：
Sartor, O
影响因子：
120.7
作者：
Schillinger, D;Grumbach, K;Bindman, AB
通讯作者：
Bindman, AB