On "Technomethodology": Foundational Relationships Between Ethnomethodology and System Design
On "Technomethodology": Foundational Relationships Between Ethnomethodology and System Design
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论“技术方法论”：民族方法论与系统设计之间的基本关系
DOI：
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发表时间：
1998
期刊：
影响因子：
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通讯作者：
G. Button
中科院分区：
文献类型：
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作者：
Paul Dourish;G. Button
在过去的10年里，社会学方法和社会学推理的使用在交互系统的分析和设计中变得更加突出。出于各种原因，社会学研究的一种形式--民族方法论--已经成为一种受欢迎的方法。我们在这篇文章中的目标是从民族方法论的角度来研究制度设计的后果。特别是，我们关注的是民族方法论如何在系统设计的概念中占据基础地位，而不是简单地被用作过程的各个方面的资源，如需求引出和规范。
我们首先概述民族方法论的基本要素，并讨论它在计算机支持的合作工作中以及在越来越多的人机交互中所占据的地位。我们讨论了当前在系统设计中使用民族方法论的方法，并指出了使用民族方法学进行批评和设计之间的对比。目前，对于如何将民族方法论作为制度设计的一个主要方面缺乏理解。我们概述了一种新的方法，并提供了一个扩展的使用示例。这一方法以民族方法论与制度设计之间的关系为出发点，这是一个基础性的理论问题，而不是简单的设计实践和过程问题。在此基础上，我们相信，出现了一种新的与计算机系统交互的模式，该模式基于对人类日常社会行动的民族方法论观点。
Over the past 10 years, the use of sociological methods and sociological reasoning have become more prominent in the analysis and design of interactive systems. For a variety of reasons, one form of sociological inquiry-ethnomethodology-has become something of a favored approach. Our goal in this article is to investigate the consequences of approaching system design from the ethnomethodological perspective. In particular, we are concerned with how ethnomethodology can take a foundational place in the very notion of system design, rather than simply being employed as a resource in aspects of the process, such as requirements elicitation and specification.
We begin by outlining the basic elements of ethnomethodology and discussing the place that it has come to occupy in computer-supported cooperative work and, increasingly, in human-computer interaction. We discuss current approaches to the use of ethnomethodology in systems design, and we point to the contrast between the use of ethnomethodology for critique and for design. Currently, understandings of how to use ethnomethodology as a primary aspect of system design are lacking. We outline a new approach and present an extended example of its use. This approach takes as its starting point a relationship between ethnomethodology and system design that is a foundational, theoretical matter rather than simply one of design practice and process. From this foundation, we believe, emerges a new model of interaction with computer systems, which is based on ethnomethodological perspectives on everyday human social action.