The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance
The dynamic nature of conflict: A longitudinal study of intragroup conflict and group performance
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DOI：
10.5465/3069453
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发表时间：
2001-04-01
影响因子：
10.5
通讯作者：
Mannix, EA
中科院分区：
文献类型：
--
作者：
Jehn, KA;Mannix, EA
在一项纵向研究中，我们发现，较高的群体绩效与特定的冲突模式有关。表现良好的团队的特点是低，但不断增加的过程冲突，低水平的关系冲突，与项目的最后期限附近上升，和中等水平的任务冲突的中点组的互动。具有这种理想冲突特征的团队成员在互动的中间阶段具有类似的预先建立的价值体系，高度的信任和尊重，以及围绕冲突的公开讨论规范。
In a longitudinal study, we found that higher group performance was associated with a particular pattern of conflict. Teams performing well were characterized by low but increasing levels of process conflict, low levels of relationship conflict, with a rise near project deadlines, and moderate levels of task conflict at the midpoint of group interaction. The members of teams with this ideal conflict profile had similar preestablished value systems, high levels of trust and respect, and open discussion norms around conflict during the middle stages of their interaction.