From adaptive hypertext to personalized web companions
From adaptive hypertext to personalized web companions
复制标题
从自适应超文本到个性化网络伴侣
DOI:
10.1145/506218.506243
复制
发表时间:
2002
期刊:
影响因子:
--
通讯作者:
T. Rist
中科院分区:
文献类型:
--
作者:
E. André;T. Rist
The added value of an animated character is not just its ability to provide additional information about a Web site, as this could be done by other means just as well. More important is the creation of a new browsing experience for the user who no longer has to surf the Web on his or her own, but is instead situated in a social context with virtual characters. Embodied conversational agents represent a great challenge to research on adaptive Web-based interfaces because they add complexity to the adaptation process and require us to rethink the design of such interfaces. In particular, the issues described in here need to be considered. Compared to conventional Web sites, conversational agents require a high degree of context-awareness. In the hypermedia community, it is still a matter of debate whether a Web page should change if the user visits it a second time. On one side of the argument, a hypermedia system should consider whether the user has already seen a page. Conversely, it might happen that the user cannot find a previously visited page anymore, just because the system has started its adaptation process. Unlike conventional Web sites, animated characters raise expectations of human adaptation behavior. It is rather irritating if a character utters the same comment again and again whenever the user returns to a certain Web page. In addition, monotonous and predictable behavior destroys From Adaptive Hypertext to